Reviews of SKIMS

By: Skims Body, Inc.

List of user reviews and ratings for SKIMS

Total ratings

4.90 (Rating count: 53,943)

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Review summary

Overall, users praise SKIMS for high-quality, soft fabrics and comfortable fits, plus a smooth app and inclusive brand vibe. Repeated drawbacks include cost and shipping hurdles, difficult returns with slow refunds, sizing inconsistencies, and app UX gaps (iPad support and product detail). The positives outweigh for many, but price, service, and usability pain points recur across reviews.

Pros

High-quality, soft fabrics with a comfortable fit across bras, underwear, and loungewear.
Smooth, easy-to-use app for browsing, ordering, and using wishlists.
Inclusive, body-positive brand that feels welcoming to diverse customers including transgender individuals.
Wide range of sizes and fit options, helping customers find a good fit.

Cons

High price point with little to no free shipping and occasional misleading express shipping charges.
Returns and exchanges are difficult; refunds can be slow and customer service responsiveness is lacking; limited support options.
Sizing inconsistencies and wrong sizes shipped; customers caution to be careful with sizing.
App UX gaps: need better iPad support, more detailed product information, and occasional glitches.

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User Reviews

Recent rating average: 4.60

All time rating average: 4.90

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13% (8)

Date	Author	Comment
2026-06-01	M&*****	I love shopping on skims! They have made online shopping so seamless and easy to use. Amazing products and customer service is off the charts. I have never dealt with such kind and understanding agents. These people really want to fix the issue and make your experience as perfect as possible. Such an easy site to use!
I love shopping on skims! They have made online shopping so seamless and easy to use. Amazing products and customer service is off the charts. I have never dealt with such kind and understanding agents. These people really want to fix the issue and make your experience as perfect as possible. Such an easy site to use!
2026-05-31	Ve*****	Fast friendly service!! SKIMS ALWAYS HAS WHAT I WANT WHEN I NEED IT FASHION QUALITY 💕
Fast friendly service!! SKIMS ALWAYS HAS WHAT I WANT WHEN I NEED IT FASHION QUALITY 💕
2026-05-24	Al*****	It doesn’t matter what option I select under my account, it always takes me back to the homepage. I can’t get to my order or costumer service. Very disappointing!
It doesn’t matter what option I select under my account, it always takes me back to the homepage. I can’t get to my order or costumer service. Very disappointing!
2026-05-22	Bo*****	I have been using skims bra and sweatpants since it was launched!
I have been using skims bra and sweatpants since it was launched!
2026-05-21	La*****	Such good versatile fabrics
Such good versatile fabrics
2026-05-21	La*****	Quality feels nice and the outfits are hot.
Quality feels nice and the outfits are hot.
2026-05-21	Ch*****	My name is cherry and I would like to model for skims in the future 🩷
My name is cherry and I would like to model for skims in the future 🩷
2026-05-21	St*****	I’m not even exaggerating when I say SKIMS became one of my favorite brands. The quality, the fit, the comfort… everything just feels soft, effortless, and put together. Their pieces really make getting dressed easier while still feeling cute and elevated. I can honestly see why people become obsessed .
I’m not even exaggerating when I say SKIMS became one of my favorite brands. The quality, the fit, the comfort… everything just feels soft, effortless, and put together. Their pieces really make getting dressed easier while still feeling cute and elevated. I can honestly see why people become obsessed .
2026-05-20	Tr*****	I enjoy the simplicity of the app and ease of use. I also really like the color scheme of the app and the clothing. I’m hoping the quality will be as good as I hope it to be.
I enjoy the simplicity of the app and ease of use. I also really like the color scheme of the app and the clothing. I’m hoping the quality will be as good as I hope it to be.
2026-05-14	Ta*****	I’m obsessed, really great quality products
I’m obsessed, really great quality products