Reviews of BodyCandy

By: BodyCandy App

List of user reviews and ratings for BodyCandy

Total ratings

4.80 (Rating count: 1,806)

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Review summary

BodyCandy's app offers a wide jewelry selection, frequent sales, and an easy shopping experience. Users praise its ease of use and the quality of many pieces. However, repeated reviews highlight serious app reliability issues (login failures, freezes, crashes) and checkout blockers that disrupt purchasing. Product quality concerns and misrepresentation (silver vs. tarnish, green corrosion, titanium labeling) appear in multiple reviews, along with shipping delays and inconsistent customer service. Overall, the brand delivers great style and deals when functioning, but app performance and fulfillment reliability need attention.

Pros

Wide selection of body jewelry and piercing options.
Frequent sales, promotions, and good value.
Easy-to-use app and website for browsing and purchasing.
Generally positive product quality with fast shipping in many orders.
Some customers report helpful and responsive customer service.

Cons

Frequent app bugs and performance problems (log-in failures, freezes, lag, crashes).
Checkout and cart blocking issues (freezes at checkout, shipping protection unavailable).
Product quality concerns and misrepresentation (items tarnish/green, mislabeling, not as pictured).
Shipping delays and fulfillment problems with slow communication.
Inconsistent or slow customer service responses in some cases.

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User Reviews

Recent rating average: 2.40

All time rating average: 4.80

Upgrade to see all 48 reviews

25% (12)

Date	Author	Comment
2026-06-11	sw*****	What is going with this app?
What is going with this app?
2026-04-03	pe*****	Please fix the bugs, I am unable to log into my account. I put in all my info but the screen doesn’t respond when I click sign in and when I try to create an account, it says my email is already being used. If you want to see your account info or write a review, the app is unusable for those features as of right now.
Please fix the bugs, I am unable to log into my account. I put in all my info but the screen doesn’t respond when I click sign in and when I try to create an account, it says my email is already being used. If you want to see your account info or write a review, the app is unusable for those features as of right now.
2026-03-30	Ca*****	Love the app been ordering for years, but now all of a sudden I can’t go to my list I got saved!
Love the app been ordering for years, but now all of a sudden I can’t go to my list I got saved!
2025-10-20	i *****	The app is kind of stupid but it’s ok, I’ve been buying my septum rings in bulk since I got my piercing and just rotate, never fails.
The app is kind of stupid but it’s ok, I’ve been buying my septum rings in bulk since I got my piercing and just rotate, never fails.
2025-10-18	li*****	I called emailed they said they sent out another , never recd that one either. My 1st order came as expected, then my 2 bd order of course this time I went for 14 it. That one they never resent
I called emailed they said they sent out another , never recd that one either. My 1st order came as expected, then my 2 bd order of course this time I went for 14 it. That one they never resent
2025-09-27	We*****	I ordered a bunch of stuff from here, including stud earrings, rook, conch, tragus, and anti tragus jewelry. Super cute and when it arrived everything looked great. Easy to put on, looked awesome. After about 3 weeks my 10+ year old piercings started itching and my skin around the piercings was green. I removed the stud earrings this morning when I woke up with one very swollen earlobe. Once the earring was out, I noticed that the earring itself was becoming a red color instead of silver and the earring back was black red, and had a bunch of green corrosion on it. These were advertised to me as .925 sterling silver! my supposed 316L surgical steel jewelry for my rook, tragus, and conch jewelry all turned red on the backs of the designs, and the ends of the post. My piercing holes are now black and irritated. Glad it was only silver and not the “gold” they advertise… my anti tragus was titanium with opals on either end and they both quickly came off the screws. I was able to glue them back on. 2 star for their prices and that the 2 jewelry pieces I ordered that were advertised as titanium actually are titanium. I’d rather shop somewhere else.. big disappointment.
I ordered a bunch of stuff from here, including stud earrings, rook, conch, tragus, and anti tragus jewelry. Super cute and when it arrived everything looked great. Easy to put on, looked awesome. After about 3 weeks my 10+ year old piercings started itching and my skin around the piercings was green. I removed the stud earrings this morning when I woke up with one very swollen earlobe. Once the earring was out, I noticed that the earring itself was becoming a red color instead of silver and the earring back was black red, and had a bunch of green corrosion on it. These were advertised to me as .925 sterling silver! my supposed 316L surgical steel jewelry for my rook, tragus, and conch jewelry all turned red on the backs of the designs, and the ends of the post. My piercing holes are now black and irritated. Glad it was only silver and not the “gold” they advertise… my anti tragus was titanium with opals on either end and they both quickly came off the screws. I was able to glue them back on. 2 star for their prices and that the 2 jewelry pieces I ordered that were advertised as titanium actually are titanium. I’d rather shop somewhere else.. big disappointment.
2025-08-04	mi*****	I never leave app reviews, but I have never had a shopping app send SO many notifications throughout the day. Every 2-4 hours I get another notification about their sales and for that I am deleting the app and will just use the website. I do love their jewelry as it is great quality. I have been shopping here for over 10 years & have had great experience with the customer service.
I never leave app reviews, but I have never had a shopping app send SO many notifications throughout the day. Every 2-4 hours I get another notification about their sales and for that I am deleting the app and will just use the website. I do love their jewelry as it is great quality. I have been shopping here for over 10 years & have had great experience with the customer service.
2025-06-05	ma*****	I thought it would be more convenient than the browser. It let me log in once, but now every time I try to open the app, it freezes on the page that just has the logo. Honestly just use the browser
I thought it would be more convenient than the browser. It let me log in once, but now every time I try to open the app, it freezes on the page that just has the logo. Honestly just use the browser
2025-03-18	Ju*****	Was missing more than one piece and when I reached out with receipts and sent all my information nothing happened.
Was missing more than one piece and when I reached out with receipts and sent all my information nothing happened.
2025-02-06	jg*****	I had swapped to all new jewlery from body candy in the piercings that had been around 5 months old. 3 weeks later, and every went down hill! My Tragus had randomly rejected, and two other piercings had a allergic reaction to the jewelry. Not to mention, the ones for my belly button piercing turned green in a few weeks.
I had swapped to all new jewlery from body candy in the piercings that had been around 5 months old. 3 weeks later, and every went down hill! My Tragus had randomly rejected, and two other piercings had a allergic reaction to the jewelry. Not to mention, the ones for my belly button piercing turned green in a few weeks.