Reviews of KICK RIDE - Enjoy Your Ride!

By: KICK RIDE PR LLC App

List of user reviews and ratings for KICK RIDE - Enjoy Your Ride!

Total ratings

4.60 (Rating count: 13,697)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews show mixed sentiment. A number of riders praise the ride when a working scooter is found — 'dope' and easy to enjoy. However, reliability issues are common: end-ride failures causing extra charges, scooters failing to operate or accelerate, frequent battery problems, and inconsistent availability. Pricing is also a recurring complaint, with several reports of high costs or being charged despite nonfunctional rides. Customer support is reported as slow. Overall, experience is highly contingent on scooter availability and function.

Pros

Dope experience!
Easy to have a good time riding it
When you find a working scooter, it works well and is enjoyable
Fun ride, despite being a bit pricey

Cons

End ride button often fails; you can't end the ride, leading to unwanted charges
Scooters frequently don't work or won't accelerate
Battery issues: scooters run out of battery or have insufficient charge
Availability: scooters are parked randomly, often unavailable or with very low battery
Expensive pricing / overpriced; reported high costs or charges for incomplete rides

Upgrade to see all 67 reviews

User Reviews

Recent rating average: 1.40

All time rating average: 4.60

Upgrade to see all 67 reviews

81% (54)

Date	Author	Comment
2026-07-16	Fe*****	Awful system. I rode only for a few minutes and parked and the app didn’t allow to end ride. I only rode for maybe 5 minutes
Awful system. I rode only for a few minutes and parked and the app didn’t allow to end ride. I only rode for maybe 5 minutes
2026-07-13	Je*****	Paid for it to be a restricted area they kept blowing up my phone with alerts. Lost my money
Paid for it to be a restricted area they kept blowing up my phone with alerts. Lost my money
2026-07-12	Hu*****	To rent this in the restricted zone and can’t ride anywhere full speed is ridiculous. Never again
To rent this in the restricted zone and can’t ride anywhere full speed is ridiculous. Never again
2026-07-07	Na*****	Most fun thing i have don in puerto rico. Such a experience
Most fun thing i have don in puerto rico. Such a experience
2026-07-04	Pa*****	No hace sentido si tengo que caminar a un parking zone
No hace sentido si tengo que caminar a un parking zone
2026-06-26	Ri*****	If you’re using this app I recommend you add the money on to the wallet on the app on not connected you Credit/Debit card. it charges you extra fees for some reason even when you end the ride. Also if you ask them for a refund they will tell you that they will make a Ticket on what ever trouble you’re having and will refund in 2 business days but they never refund.
If you’re using this app I recommend you add the money on to the wallet on the app on not connected you Credit/Debit card. it charges you extra fees for some reason even when you end the ride. Also if you ask them for a refund they will tell you that they will make a Ticket on what ever trouble you’re having and will refund in 2 business days but they never refund.
2026-06-18	BL*****	Can’t travel anywhere you want in San Juan the GPS lags so it says you’re in a restricted area when you’re not
Can’t travel anywhere you want in San Juan the GPS lags so it says you’re in a restricted area when you’re not
2026-06-18	Ca*****	This scooteer was not working Didnt pass 4 miles, i want my money back.
This scooteer was not working Didnt pass 4 miles, i want my money back.
2026-06-17	ej*****	Scooter slowed down to 5 after a few minutes
Scooter slowed down to 5 after a few minutes
2026-06-13	JJ*****	Kept telling me I was out of a parking zone
Kept telling me I was out of a parking zone