Reviews of Goodhood Auto

By: Goodhood App

List of user reviews and ratings for Goodhood Auto

Total ratings

4.70 (Rating count: 242)

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Review summary

Overall, Goodhood Auto is praised for convenient at-home service, speed, and skilled technicians with good communication and value. However, recurring app reliability issues and trust/warranty concerns temper satisfaction, and some reviews note difficulty reaching support. Addressing these areas could improve the balance of positive experiences and reliability.

Pros

Convenient at-home/mobile mechanic service.
Fast turnaround and efficient service (often within 30 minutes).
Professional, communicative, and punctual mechanics.
Reasonable pricing and good value for money.
Strong workmanship and reliable service across multiple visits.

Cons

Inconsistent app performance and reliability (crashes, startup issues, need to restart).
Trust and warranty concerns, including perceived warranty disputes and questions about honesty.

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User Reviews

Recent rating average: 4.00

All time rating average: 4.70

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8% (4)

Date	Author	Comment
2026-07-16	Te*****	I used this company because my daughter found them and was so helpful. The app leaves a LOT to be desired, from the “keep Ming touch” component to the app being helpful about what is really needed. Great premise, but lacks follow-through.
I used this company because my daughter found them and was so helpful. The app leaves a LOT to be desired, from the “keep Ming touch” component to the app being helpful about what is really needed. Great premise, but lacks follow-through.
2026-05-03	Cj*****	Ronaldo did a great job with my 2022 BMW x5. Changed the oil and filter and was done in less than 30 min. I’ll definitely be back.
Ronaldo did a great job with my 2022 BMW x5. Changed the oil and filter and was done in less than 30 min. I’ll definitely be back.
2026-03-20	Jo*****	Excelente apliccaccion
Excelente apliccaccion
2026-02-16	Xa*****	Top not service right at your door! Can’t get better than that!
Top not service right at your door! Can’t get better than that!
2026-01-29	ga*****	Thorough service. Friendly mechanic. Recommended!
Thorough service. Friendly mechanic. Recommended!
2025-11-09	Un*****	Impossible to reach after initial visit. Don’t return messages through email or phone. Supposed to have 2 year warranty on fuel pump but had to replace it after only 11 months was told will not warranty the new pump? Not trustworthy or reliable. Would not recommend using this company at all!!
Impossible to reach after initial visit. Don’t return messages through email or phone. Supposed to have 2 year warranty on fuel pump but had to replace it after only 11 months was told will not warranty the new pump? Not trustworthy or reliable. Would not recommend using this company at all!!
2025-11-08	Ne*****	Chris
Chris
2025-10-18	La*****	Great work and fast service! Thank you
Great work and fast service! Thank you
2025-08-06	br*****	The mechanic came within the 3 hr window period that they give the app is awesome letting you know who’s coming and if you need to reschedule the app makes it very easy to do and it’s very simple to operate the app makes it easy for you to communicate with your mechanic, overall it’s a good app
The mechanic came within the 3 hr window period that they give the app is awesome letting you know who’s coming and if you need to reschedule the app makes it very easy to do and it’s very simple to operate the app makes it easy for you to communicate with your mechanic, overall it’s a good app
2025-07-30	Je*****	First year was great, lately this company has gone straight into the trash can. Met the owner a couple years back and signed up because he seemed nice enough, now it’s just a bait to steal your money.
First year was great, lately this company has gone straight into the trash can. Met the owner a couple years back and signed up because he seemed nice enough, now it’s just a bait to steal your money.