Reviews of Dots Memories: your story

By: onelife App

List of user reviews and ratings for Dots Memories: your story

Total ratings

4.70 (Rating count: 1,735)

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Review summary

Dots Memories is praised for its strong concept to capture and share wedding memories with a clean UI and storage-friendly design. However, repeated reliability and access issues dominate reviews: QR/album codes often change or fail; downloading media is unreliable; the app is laggy with bugs; premium/billing problems include extra charges and poor support; and there are reports of data loss. Overall, the concept is appealing, but stability and billing problems limit its usefulness.

Pros

Strong concept for capturing and sharing memories with friends and family, especially for weddings.
Saves device storage by hosting photos/videos in-app rather than on the phone.
Beautiful, polished UI with a generally easy-to-use experience.
Good for staying connected and encouraging more photo sharing.

Cons

QR codes/album access: codes frequently change or fail, preventing guests from accessing the album.
Downloading media is unreliable or blocked: missing download options, partial downloads, or downloads requiring paywalls.
Laggy performance and bugs: slow uploads, crashes, and navigation quirks (e.g., repeatedly opening to settings).
Billing and premium issues: unexpected charges, premium features not working as advertised, and weak or inaccessible support/refunds.

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User Reviews

Recent rating average: 1.60

All time rating average: 4.70

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49% (28)

Date	Author	Comment
2026-08-08	pe*****	i tried to make a photo memory on this and the process took me at least a week because i had to restart so many times because i would close app. i gave up on making a photo memory and so i tried a shared album and i had to pay for a book to even make one, and i just wanted an album. seems really nice if you put in the time and money
i tried to make a photo memory on this and the process took me at least a week because i had to restart so many times because i would close app. i gave up on making a photo memory and so i tried a shared album and i had to pay for a book to even make one, and i just wanted an album. seems really nice if you put in the time and money
2026-08-04	Ch*****	My guests didn’t use the app during my wedding. So I thought to just purchase the photo book for memories. It’s been a month and never received my order. Whenever I reach out to customer service they do not reply and I have to send multiple emails to get a response. I am filing a dispute with my credit card company.
My guests didn’t use the app during my wedding. So I thought to just purchase the photo book for memories. It’s been a month and never received my order. Whenever I reach out to customer service they do not reply and I have to send multiple emails to get a response. I am filing a dispute with my credit card company.
2026-07-30	Po*****	Downloaded this app as a fun way for me and my friends to keep in touch but it doesn't let you use it without having to pay. Very disappointing. DO NOT GET.
Downloaded this app as a fun way for me and my friends to keep in touch but it doesn't let you use it without having to pay. Very disappointing. DO NOT GET.
2026-07-11	fl*****	The dotbook I ordered and payed for was not able to ship to me. I am outrageously frustrated because it gave no warning that it would not be able ship to the U.S . I am now stuck with a useless dotbook. BECAUSE IM NOT EVEN ABLE TO HAVE IT SHIPPED TO ME. The major inconvenience this is to me many may not understand but I payed full price for everything including a 300 page DOTBOOK. WHICH I WONT EVEN END UP GETTING. HORRIBLE APP, very inconvenient, inconsiderate, as well as the app is beyond inconsistent with updates and notifications.
The dotbook I ordered and payed for was not able to ship to me. I am outrageously frustrated because it gave no warning that it would not be able ship to the U.S . I am now stuck with a useless dotbook. BECAUSE IM NOT EVEN ABLE TO HAVE IT SHIPPED TO ME. The major inconvenience this is to me many may not understand but I payed full price for everything including a 300 page DOTBOOK. WHICH I WONT EVEN END UP GETTING. HORRIBLE APP, very inconvenient, inconsiderate, as well as the app is beyond inconsistent with updates and notifications.
2026-06-15	M_*****	I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this.
I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this.
2026-05-23	Ev*****	i don’t even know because you have to pay for it
i don’t even know because you have to pay for it
2026-05-21	Li*****	Not user friendly, no app support, not able to manage albums or make changes, not able to contact anyone
Not user friendly, no app support, not able to manage albums or make changes, not able to contact anyone
2026-05-06	vt*****	Paid for & created an album for my wedding and spent a lot of time uploading photos. Sent out wedding thank yous including a card with my album QR code and album code to my guests, only to find out afterwards that the album code had changed. Now nobody can access it unless I send them the updated code individually.
Paid for & created an album for my wedding and spent a lot of time uploading photos. Sent out wedding thank yous including a card with my album QR code and album code to my guests, only to find out afterwards that the album code had changed. Now nobody can access it unless I send them the updated code individually.
2026-04-04	Ri*****	This app is perfect for keeping in touch and taking more photos. I think it’s a really cute idea, and it doesn’t take up too much storage. The only problem is that if you loose your streak but you took a picture that day and just didn’t post it, it won’t let you go and post it in that date, which is a little frustrating. Other then that, it’s a good quality app and I use it all the time!
This app is perfect for keeping in touch and taking more photos. I think it’s a really cute idea, and it doesn’t take up too much storage. The only problem is that if you loose your streak but you took a picture that day and just didn’t post it, it won’t let you go and post it in that date, which is a little frustrating. Other then that, it’s a good quality app and I use it all the time!
2025-12-01	Ka*****	SUPER FRUSTRATED. We used the app for our wedding and loved it but now no one can download the photos. When you click download it says “change download options in settings” but when you go to settings, there is no option to change the download options. So upset. Defeats the whole purpose of the app!!
SUPER FRUSTRATED. We used the app for our wedding and loved it but now no one can download the photos. When you click download it says “change download options in settings” but when you go to settings, there is no option to change the download options. So upset. Defeats the whole purpose of the app!!