Reviews of Scribd: 170M+ documents

By: Scribd

List of user reviews and ratings for Scribd: 170M+ documents

Total ratings

2.80 (Rating count: 252)

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Review summary

User reviews highlight Scribd's strong library and easy interface, but persistent billing and cancellation problems, content access limitations, and reliability issues overshadow the positives. Many users report repeated charges after cancellation, difficulty unsubscribing, and refunds delays. Others complain that most books are locked or not fully readable despite a subscription, with some trials misrepresented as ad-free or unlimited. Technical problems like crashes, redirects, login issues, and app connectivity further degrade the experience, along with download format limitations. Overall, the value hinges on a functioning subscription and stable app performance.

Pros

Extensive and varied document library.
Easy-to-use interface.
Broad access to resources and documents.

Cons

Billing and cancellation problems: recurring charges after cancellation and difficulty unsubscribing.
Content access limitations: many books locked or not fully readable despite subscription; misrepresented unlimited reading.
Technical reliability issues: app crashes, redirects, login/connectivity problems across devices.
Download/format issues: PDFs not downloadable; only TXT and need to use website.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.80

Upgrade to see all 252 reviews

17% (43)

Date	Author	Comment
2026-05-31	Th*****	I have cancelled over a year ago. I kept getting billed even though I reported my card if fraud through my bank and they issued me a new one with a new number. I emailed support because they don’t have a phone number (convenient) and they said my account has been cancelled way back in 2024. I just got charged again on the 30th. I am beyond frustrated. I am reaching out to a lawyer because this is insanity and I’m not the only one this is happening too. Class action lawsuit …get ready scribd or whatever you want to call yourselves these days
I have cancelled over a year ago. I kept getting billed even though I reported my card if fraud through my bank and they issued me a new one with a new number. I emailed support because they don’t have a phone number (convenient) and they said my account has been cancelled way back in 2024. I just got charged again on the 30th. I am beyond frustrated. I am reaching out to a lawyer because this is insanity and I’m not the only one this is happening too. Class action lawsuit …get ready scribd or whatever you want to call yourselves these days
2026-05-22	Wu*****	Trash
Trash
2026-05-20	An*****	C’est une application formidable, je l’utilise tous les jours !! Je le conseille vivement pour des lecteurs passionnés en développement personnel !!
C’est une application formidable, je l’utilise tous les jours !! Je le conseille vivement pour des lecteurs passionnés en développement personnel !!