By: Frank Besson App
List of user reviews and ratings for TableOne Reservations
Total ratings
4.30 (Rating count: 406)
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Review summary
Pros
- Real-time alerts for hard-to-get NYC reservations across Resy and OpenTable.
- Cross-platform aggregation showing available times across multiple reservation apps.
- Helps users snag popular NYC reservations and reduces planning stress.
- Easy to set up alerts for multiple restaurants and dates.
Cons
- Billing/subscription problems and cancellation issues (ongoing charges, difficulty canceling, charges via Stripe).
- Login/logout and account management problems (inability to log in or log out, sign-in to wrong account).
- Unresponsive or poor customer support (difficult to contact, bounced emails, slow or misleading responses).
- App reliability issues and bugs (black screen on launch, loading failures, updates causing new problems).
- Notifications/alert reliability issues (missing open reservation alerts or inconsistent notifications).
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User Reviews
Recent rating average: 1.10
All time rating average: 4.30
Upgrade to see all 36 reviews
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3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-08-05 | Vs***** | Keeps charging me no matter what. Also never gets reservations. | |
| Keeps charging me no matter what. Also never gets reservations. | |||
| 2026-07-06 | Ca***** | I emailed them too and nobody ever got back to me | |
| I emailed them too and nobody ever got back to me | |||
| 2026-06-05 | Cl***** | This app does nothing different than what Resy already does. You just put in an alert, and It’ll let you know when there’s a reservation available. The exact same thing that I Resy alert will do. | |
| This app does nothing different than what Resy already does. You just put in an alert, and It’ll let you know when there’s a reservation available. The exact same thing that I Resy alert will do. | |||
| 2026-05-22 | Ma***** | Do not get this app. They will charge you month after month, even after you have deleted your account and app, and not answer any email regarding your subscription. It is impossible to delete your account within the app even though their website claims otherwise. If your marketing team sees this, do yourselves a favor - answer my emails and refund my money. | |
| Do not get this app. They will charge you month after month, even after you have deleted your account and app, and not answer any email regarding your subscription. It is impossible to delete your account within the app even though their website claims otherwise. If your marketing team sees this, do yourselves a favor - answer my emails and refund my money. | |||
| 2026-05-16 | -T***** | This app was great when it worked. However, it forgot that I have a membership. So finally I decided to cancel, but there is no way to cancel the membership. Nobody responds to emails or direct messages and they keep charging me. I was able to block charges on my credit card but they keep repetitively trying to charge me! Save yourself the headache and don’t get the app! | |
| This app was great when it worked. However, it forgot that I have a membership. So finally I decided to cancel, but there is no way to cancel the membership. Nobody responds to emails or direct messages and they keep charging me. I was able to block charges on my credit card but they keep repetitively trying to charge me! Save yourself the headache and don’t get the app! | |||
| 2026-04-06 | Br***** | Resy has shadowbanned me multiple times for using this service. The developer insists they are in compliance but Resy has increased the shadowban each time and now it seems permanent or extended. I have contacted TableOne customer support 10+ diff times and they only responded once with lies. Be careful with using these services as they are not in compliance with Resy and will put you in bad standing with other entities despite confirming compliance. Disappointing to pay and receive 0 service after a couple days but a good warning for everyone else! | |
| Resy has shadowbanned me multiple times for using this service. The developer insists they are in compliance but Resy has increased the shadowban each time and now it seems permanent or extended. I have contacted TableOne customer support 10+ diff times and they only responded once with lies. Be careful with using these services as they are not in compliance with Resy and will put you in bad standing with other entities despite confirming compliance. Disappointing to pay and receive 0 service after a couple days but a good warning for everyone else! | |||
| 2026-03-05 | HB***** | Purchased a membership to this app and continue to get charged for it but the app tells me that it can’t find my membership!!! The UX is ridiculous - there’s no way to log out and log back in. There’s no one to contact about this problem although it must be a common one because the error message says “Can’t find membership. If you’ve purchased a membership and are receiving this message restart the app or try again later” For $15 a month I’d like to be able to use the app!!!! | |
| Purchased a membership to this app and continue to get charged for it but the app tells me that it can’t find my membership!!! The UX is ridiculous - there’s no way to log out and log back in. There’s no one to contact about this problem although it must be a common one because the error message says “Can’t find membership. If you’ve purchased a membership and are receiving this message restart the app or try again later” For $15 a month I’d like to be able to use the app!!!! | |||
| 2026-03-04 | Re***** | I never used the app and they charge me monthly. Now I can’t cancel even trying contact with the app even apple. | |
| I never used the app and they charge me monthly. Now I can’t cancel even trying contact with the app even apple. | |||
| 2026-02-14 | El***** | It simply links you to Resy or open table or wherever the reservation might be. The time slots aren’t accurate either and don’t let you click on them without first redirecting you another website. Save your money | |
| It simply links you to Resy or open table or wherever the reservation might be. The time slots aren’t accurate either and don’t let you click on them without first redirecting you another website. Save your money | |||
| 2026-02-10 | Za***** | Honestly pretty hilarious that the developer has had my review taken down several times when all of the things I mentioned were truthful like an inability to customize time ranges, seating options was a flaw and that it was just a bad Resy API wrapper. And when I called out that they were suiting up to make it a charged service got some bogus response from the developer "We pride ourselves on offering our tools to help you land reservations without a cost". Well that aged like milk and maybe the cherry on top is that some of their recent five star reviews are clearly just friends of the developer trying to prop up their rating because the reviews came in when the app was down for over a week (ever heard of rollbacks or reliable deployment strategies?) | |
| Honestly pretty hilarious that the developer has had my review taken down several times when all of the things I mentioned were truthful like an inability to customize time ranges, seating options was a flaw and that it was just a bad Resy API wrapper. And when I called out that they were suiting up to make it a charged service got some bogus response from the developer "We pride ourselves on offering our tools to help you land reservations without a cost". Well that aged like milk and maybe the cherry on top is that some of their recent five star reviews are clearly just friends of the developer trying to prop up their rating because the reviews came in when the app was down for over a week (ever heard of rollbacks or reliable deployment strategies?) | |||
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