Reviews of CAP USA

By: Diallo Cap INC App

List of user reviews and ratings for CAP USA

Total ratings

4.90 (Rating count: 1,785)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Reviews commonly praise CAP USA for fast shipping, high-quality hats, and a large selection, establishing it as a go-to hat shop. The main downsides mentioned are inconsistent promotions and pricing between the app and in-store, along with concerns about customer service and refund handling. Overall sentiment is mixed: strong product quality and selection but reliability issues in pricing and support.

Pros

Fast shipping and delivery
High-quality hats and best fitteds
Large selection and variety of hats
Strong reputation as a go-to hat shop

Cons

Promotions and pricing are inconsistent between the app and store (discounts not honored / price discrepancies)
Perceived poor customer service and refund handling

Upgrade to see all 15 reviews

User Reviews

Recent rating average: 3.70

All time rating average: 4.90

Upgrade to see all 15 reviews

27% (4)

Date	Author	Comment
2026-05-15	Bi*****	BEST FITTED STORE IN THE TOWN YOU CAN NEVER GO WRONG BEEN A CUSTOMER FOR 15 YEARS PLUS 🔥🔥🔥🔥🔥
BEST FITTED STORE IN THE TOWN YOU CAN NEVER GO WRONG BEEN A CUSTOMER FOR 15 YEARS PLUS 🔥🔥🔥🔥🔥
2026-05-08	XK*****	Always got the heat🔥Always Deliver on time.
Always got the heat🔥Always Deliver on time.
2026-04-11	8k*****	False advertising if you download app you get a discount but they never send you one. Don’t recommend
False advertising if you download app you get a discount but they never send you one. Don’t recommend
2026-02-13	Mr*****	Hats releases are always fire, and shipping is super fast!! I highly recommend
Hats releases are always fire, and shipping is super fast!! I highly recommend
2024-12-06	Pe*****	Mal servicio
Mal servicio
2024-11-26	Fi*****	You guys are heavy with heat and I have to say best quality super underrated and everyone in my area respects me as the fittedfreakjavi Keep on bringing more awesome fitteds coming to your store and will be purchasing MORE very soon 🔥🔥🔥🔥🔥
You guys are heavy with heat and I have to say best quality super underrated and everyone in my area respects me as the fittedfreakjavi Keep on bringing more awesome fitteds coming to your store and will be purchasing MORE very soon 🔥🔥🔥🔥🔥
2024-11-22	Ja*****	Best Place To Get Hats
Best Place To Get Hats
2024-08-09	Ss*****	Best fitteds in the game!! And they bend your brim
Best fitteds in the game!! And they bend your brim
2024-08-06	na*****	App prices doesn’t reflect the store and service in store so bad you can even load a picture to show paid $50 for a hat advertised for 37 got it
App prices doesn’t reflect the store and service in store so bad you can even load a picture to show paid $50 for a hat advertised for 37 got it
2024-01-25	G-*****	Fire
Fire