Reviews of BedTech Base

By: Bed Tech App

List of user reviews and ratings for BedTech Base

Total ratings

3.30 (Rating count: 27)

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Review summary

Users generally praise BedTech Base's app for being easy to use and fast, with solid multi-bed management and direct control of beds from the phone. However, the experience is marred by frequent pairing and connectivity problems after app updates, with some bases no longer pairing or becoming unadjustable. Compatibility and availability issues also appear, including old apps disappearing from the App Store and bases not being listed in the current app. Users also want missing features like TV control and flat/light buttons. Customer support is sometimes unhelpful, leaving users frustrated.

Pros

Easy to use with quick setup and intuitive controls.
Lets you manage multiple beds from a single app.
Fast and efficient, faster than most adjustable-base apps.
Provides full bed control from the app, reducing reliance on a physical remote.

Cons

Frequent pairing and connectivity failures after app updates, causing bases not to pair or lose adjustability.
App compatibility/availability issues: older app removed from the App Store and some bed models not listed, making the app unreliable.
Feature gaps: missing TV control and flat/light buttons, plus limited integration with iOS features.
Customer support can be slow or unhelpful when trying to resolve issues.

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User Reviews

Recent rating average: 2.60

All time rating average: 3.30

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54% (7)

Date	Author	Comment
2026-02-23	Te*****	Please update the app for the BT2000 to include the FLAT button and the LIGHT button.
Please update the app for the BT2000 to include the FLAT button and the LIGHT button.
2025-10-22	Sw*****	cannot get the base to pair to our new bt3000 base. Ugh. useless.
cannot get the base to pair to our new bt3000 base. Ugh. useless.
2025-08-14	Mi*****	The app was good when we got the base. But a new version of the app was released maybe 1-2 years ago and it wouldn’t pair with the base. I kept using the old app. But I got a new phone and the old app isn’t available. So the base is no longer adjustable by phone, and the replacement remote is around $125. Our adjustable bed turned into just a flat one overnight because the app doesn’t pair.
The app was good when we got the base. But a new version of the app was released maybe 1-2 years ago and it wouldn’t pair with the base. I kept using the old app. But I got a new phone and the old app isn’t available. So the base is no longer adjustable by phone, and the replacement remote is around $125. Our adjustable bed turned into just a flat one overnight because the app doesn’t pair.
2025-04-28	Di*****	We have multiple BedTech beds in our home and this app works well to manage all beds.
We have multiple BedTech beds in our home and this app works well to manage all beds.
2025-01-07	me*****	Can you please add the “TV” function to the app, please? It’s on the regular remote.
Can you please add the “TV” function to the app, please? It’s on the regular remote.
2024-11-18	St*****	I finally upgraded my iPhone so I was over the moon about using this app. Unfortunately, it connected one time and refused to do it again. I contacted the company and in short I still don't have resolution. I completely hate that I chose this adjustable frame, but you get what you pay for I guess right?
I finally upgraded my iPhone so I was over the moon about using this app. Unfortunately, it connected one time and refused to do it again. I contacted the company and in short I still don't have resolution. I completely hate that I chose this adjustable frame, but you get what you pay for I guess right?
2024-10-07	dr*****	The app works fine for me, but I wish it took advantage of more of the iOS platform features. For example, I would love to be able to ask Siri to turn the vibration on, or to adjust the bed to a certain height. I also wish the app defaulted to the last settings (sync both beds, for example).
The app works fine for me, but I wish it took advantage of more of the iOS platform features. For example, I would love to be able to ask Siri to turn the vibration on, or to adjust the bed to a certain height. I also wish the app defaulted to the last settings (sync both beds, for example).
2024-03-26	Kl*****	Accidentally overwrote the zero gravity function and now we have no idea how to get it back.
Accidentally overwrote the zero gravity function and now we have no idea how to get it back.
2024-02-09	Ka*****	Super easy to use and a lot faster than most adjustable base apps!
Super easy to use and a lot faster than most adjustable base apps!
2024-02-09	Yo*****	Great app. I’m always wary about products that are operable through an app but this one is perfect. Very easy to set up. I love that I have full control of my bed without having to sit down my phone and pick up a remote. Highly recommend.
Great app. I’m always wary about products that are operable through an app but this one is perfect. Very easy to set up. I love that I have full control of my bed without having to sit down my phone and pick up a remote. Highly recommend.