Cultural Care - Host Family

Name: Cultural Care - Host Family
Rating: 4.7 (1114 reviews)
Author: Signum International AG

By: Signum International AG

Find and host an au pair

Features & Capabilities

Open the door to an au pair with the host family app. Complete your host family profile, match with au pairs, and chat with candidates from your phone.

The app guides you through hosting, from scheduling flights and handling program payments to accessing receipts and getting support. With Cultural Care Au Pair’s 30+ years of experience and U.S. Department of State sponsorship, you can welcome a new family member with confidence.

User Growth & Download Statistics

App Education Communication Social Media

By:

Signum International AG

Rating:

4.70

(1,114) 20 new ratings

Version:

2.4.328 Last updated: 2026-06-01

Version code:

886233729

Creation date:

2024-09-09

Compatible devices:

Size:

165.73MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 55,301 ▲ 755

Other platforms

Cultural Care - Host Family (v2.4.328)

5,157 3.77

(114)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Signum International AG

Apple Apps Store

https://apps.apple.com/us/app/cultural-care-host-family/id6448572381

Website:

https://culturalcare.com

User Reviews

Users report a mixed experience with Cultural Care's iPhone app. Some praise improved usability, easier navigation, and in-app communication, including hiding candidates and handling paperwork. However, many reviews flag weak search/filters, unreliable chat/notifications, and frustrations with the website-to-app transition, which removes features and slows interviewing returning host families. The app is usable but often feels time-consuming and frustrating to use.

Pros

App has improved since launch, including features like hiding au pair candidates.
User-friendly and intuitive UI that makes navigation easier.
Central in-app interface for communication and handling paperwork with Cultural Care.
Support experiences (e.g., Beatriz) helping users navigate functionality.
For some users, the app makes finding candidates easier and more straightforward.

Cons

Weak search and filtering: limited filters, no keyword or age-specific search, and difficulty filtering or hiding uninterested profiles.
Latency and unreliability in chat and notifications, plus problematic video calls.
Frustrating transition from the website to the app: missing features, new restrictions, and slower interview flow for returning host families.
Poor integration between chats and candidate profiles: chats not tied to profiles and status not clearly shown.
Overall time-consuming and cumbersome UX that makes finding good matches feel inefficient.

Recent reviews

The ap has been horrible for use. I have had notifications that do not come through, if I’m not in the ap I don’t see calls come through either. If I in a chat and I get a text it doesn’t always show up, I have to leave the ap close it and reopen it to see updates. Camera only works in selfie mode which is hard for showing spaces to potential matches.

by tr*****, 2026-05-19

Hosting an au pair is a massive investment of time, resources, energy, finances, and love. Catering to TikTokers / phone addicted young adults is just so antithetical to the au pair experience that I want for my family. Even if overall experience is ultimately improved with an app, eliminating the functional website alongside the rollout makes no sense. I am not comfortable with uploading images of my home - that can be shared live via video chat. I have logged into the app and somehow am not able to do so with the same information on the website? My login email is associated with another account? Yes, that’s correct. And I would like to access it. While I found photo uploads frustrating on the old website, I far preferred that platform to the new app. Transition documents for au pairs in rematch are not accessible. Entire bodies of text are eliminated due to shortened characters, which means rewriting entire carefully written sections. Having hosted for 5 years, including one with another agency for a specific extension match and then returning to CC because I valued the customer experience even at a higher cost, I am sad to say that I will be leaving again and for good at the end of our current term if changes aren’t reversed and upgrades made.