Chalk Performance Training

This app’s business model relies on people being too tired or too busy to fight through the cancellation maze, and on locking you in long enough that you forget how mediocre the actual product is. Don’t be one of them. One star is generous. The workouts themselves are passable. Everything else about this app is not. Before you sign up, understand what you are actually getting into, because they make it extremely hard to leave once you’re in, and what you’re paying for in the meantime is a bargain bin product wrapped in a slick marketing layer. Let’s start with the app quality, because that is what you’ll deal with day one. This thing feels like vibe-coded slop. It feels like nobody on the team actually uses it. The calendar view is borderline unusable if you want to see your program laid out. You have to click into each day individually to see what’s scheduled, which means if you want any kind of overview of your week, your month, or your full program, you’re tapping through screens like it’s 2010. There is no way to view your full program in a single readable layout. There is no export. There is no print. There is no “show me everything I’m supposed to do over the next eight weeks” button. For a paid fitness app in the current year, this is embarrassing. Competing apps that cost the same or less have had this functionality nailed for years. The interface in general is sluggish, awkward, and feels stitched together rather than designed. Buttons in unexpected places. Navigation that fights you. Features that feel half-finished. It does not feel like a polished product. It feels like an MVP someone shipped two years ago and never came back to improve. Reviews on the Play Store mention crashes when searching for exercises and broken supersets functionality. The Android back button closes the entire app instead of going back. Basic stuff. Stuff a competent dev team fixes in a week. Now the real problem. There is no cancel button in the app. Let me say that again. You cannot cancel your subscription from inside the app you signed up through. There is also no clear cancel button on the website. Signing up takes about thirty seconds and one tap. Cancelling is a completely different experience designed to wear you down. When you finally hunt down the cancellation flow, you are forced through a fifteen-question Typeform survey asking why you want to leave, what you didn’t like, what would make you stay, and on and on. This is not feedback collection. This is friction engineered to make you give up and just keep paying. After you complete the entire interrogation, the app does not actually cancel anything. Instead it spits out an auto-populated email that you then have to manually send to their support team essentially asking them, please, if it’s not too much trouble, would they consider cancelling your subscription. That’s the cancellation process. An email. That you have to send. After answering fifteen questions. To request something they should let you do with one tap. Their terms also require fifteen days advance notice before your renewal date or you get billed for another full cycle. Combine that with a cancellation flow that requires manual processing on their end and you can probably guess how this plays out. People get billed during the back and forth. People get billed because their email “didn’t go through.” People get billed because the support team takes their sweet time replying. This is not how legitimate subscription businesses operate. Netflix, Spotify, Apple, every reputable service lets you cancel with one tap from inside the product. The FTC has a rule called Click-to-Cancel specifically because of companies that pull this exact stunt. Cancellation should be as easy as signup. It is not even close here. A few specific warnings: The subscription is billed through Stripe, not through Apple. That means you cannot cancel it through your iPhone Settings or your Apple subscriptions page. Apple has no control over this billing. If you assumed the App Store gives you a safety net the way it does for other subscriptions, it does not apply here. You are dealing directly with the company and their cancellation rules. The “free trial” rolls into a paid subscription automatically and the friction to stop it is enormous compared to the friction to start it. If you are already stuck in this and trying to get out, your fastest path is to dispute the charge with your credit card company. You can also file complaints with the FTC at reportfraud.ftc.gov, your state’s consumer protection division, and the Better Business Bureau. Document everything. Take screenshots of the cancellation flow. Save every email. Credit card disputes generally side with consumers when there is clear evidence the company obstructed cancellation. Step back and look at the whole picture. You’re paying a recurring subscription for an app that feels like it was thrown together, that gatekeeps basic functionality like seeing your own program at a glance, that hides cancellation behind a maze, and that requires manual approval to let you leave. Why? There are dozens of fitness apps with comparable or better programming, real interfaces designed by people who care, real cancellation buttons, transparent billing, and customer service that doesn’t treat you like a hostage when you want to leave. Hevy, Strong, Caliber, Future, FitBod, Centr, Nike Training Club, and many others operate like normal businesses with normal products. Pick literally any of them instead. Save yourself the headache. Do not sign up. If you already did, get out now and start the chargeback process before your next renewal hits. This app’s business model relies on people being too tired or too busy to fight through the cancellation maze, and on locking you in long enough that you forget how mediocre the actual product is. Don’t be one of them. One star is generous.

I’ve been using the app for about 8 months and so far it’s worked great. The videos make it easy to do the workouts and the plans are awesome. Glad I spent the money.

This is the best workout app I’ve had the good fortune to use. I love the access to the programs, the tracking of my workouts and more so the tutorials that help guide me. This is a lifestyle app that will give you the results you’ve been looking for.