StorageTreasures Auction App

I won a bid and had 24 hours to complete a payment. Less than 24 hours went by and I’m banned and can’t bid and can’t receive the unit anymore after they already took $108 out of my bank account. Can’t get in touch with anyone I’ve sent two help forms now and can’t seem to find a phone number to speak to someone. Don’t trust this app. It’s a waste of time and steals your money

To whom it may concern: I had won this auction, but as the scheduled end time approached, the seller extended the deadline by an additional three hours. Furthermore—as those three extra hours were drawing to a close—no one had placed any further bids; then, with just three minutes remaining, someone finally did. I placed a counter-bid, but another person immediately outbid me again. I strongly suspect this was the seller themselves... because they weren't going to make the amount of money they wanted. In my view, this constitutes fraud, as they failed to honor the posted schedule, leading to this entire situation. This kind of behavior is very discouraging for people who are looking to purchase items. Please take steps to rectify these situations, as my husband, other family members, and I rely on your platform to acquire goods. If this continues, we—along with many others—will stop using your services. And, of course, when we share our negative experiences with others, they take that into consideration—just as we took others' recommendations into consideration when we first decided to shop here. Thank you very much.

I can no longer log into my account no matter what I do. I have deleted the app and reloaded it,changed my password , nothing. What is going on with this site?