Reviews of Soaper AI Medical Scribe

By: Hero EMR LLC App

List of user reviews and ratings for Soaper AI Medical Scribe

Total ratings

4.70 (Rating count: 43)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Reviews highlight strong value in fast, accurate dictation and notes that can be exported to desktop or hospital systems, dramatically easing documentation. Users praise ease of use and responsive support, with some reporting a good price-to-feature balance. Common drawbacks include affordability concerns, occasional setup and access issues (support links, QR/camera access), and intermittent bugs after updates. A frequently requested enhancement is the ability to view a history of previous notes. Overall, it’s powerful but not without reliability and onboarding friction.

Pros

Transcribes and summarizes dictation accurately, saving significant time for clinical notes.
Easy to use and improves documentation workflow.
Ability to beam/export notes to desktop or hospital systems for further use.
Responsive customer support and quick issue resolution.
Affordable entry with 20 free notes to try and overall value for functionality.

Cons

Pricing concerns; high monthly cost and some feel the free version is insufficient.
Difficult to contact support due to non-working inquiry links and other access issues.
Desktop integration friction: requires QR code scanning; camera sometimes fails to open.
Occasional hiccups and bugs, especially after updates, affecting reliability.
Missing features like a history view of old notes (noted as a common feature request).

Upgrade to see all 12 reviews

User Reviews

Recent rating average: 4.20

All time rating average: 4.70

Upgrade to see all 12 reviews

17% (2)

Date	Author	Comment
2025-07-16	Ri*****	If the free version doesn’t work the $49.99/month probably won’t work
If the free version doesn’t work the $49.99/month probably won’t work
2025-05-14	al*****	The link for inquires doesn't work so no way to contact customer service .plus to access on desktop they ask to scan qrs complex from the app and in app there's no camera option and when one use camera it doesn't open
The link for inquires doesn't work so no way to contact customer service .plus to access on desktop they ask to scan qrs complex from the app and in app there's no camera option and when one use camera it doesn't open
2025-03-26	gu*****	So I have a hard time getting out of work on time and most of it has to do with documentation, and I have been looking into a lot of different application applications, but essentially my workflow is very difficult due to the fact that I have a lot of personal and very detailed though explanations of diagnosis is and surgeries and hormone evaluation and because of this I have felt like one of these software products would not really function for me but after seeing an oncologist, try one I decided to look and I saw a report over the weekend for somebody that had tried it so I decided to give it a shot. You do get 20 free notes so you can try it out that way. I will say they are a pretty clearly a startup, which means that there was a little hiccups at the beginning, but I I sent them a message about with the issues I was having and I have support that is unbelievable that I literally went ahead and paid even before they had fixed the problem and now everything is fixed, and this thing is amazing. I am leaving an hour before I normally would at work. I probably could go, but I don’t even know what I’m doing to be finished this early. This is an outstanding product and I cannot wait to see where it goes from here. You are getting a good deal and you do need to be prepared for a tiny of hiccups, and I am writing this in the end of March so by the time you read this, it may not even be an issue at all
So I have a hard time getting out of work on time and most of it has to do with documentation, and I have been looking into a lot of different application applications, but essentially my workflow is very difficult due to the fact that I have a lot of personal and very detailed though explanations of diagnosis is and surgeries and hormone evaluation and because of this I have felt like one of these software products would not really function for me but after seeing an oncologist, try one I decided to look and I saw a report over the weekend for somebody that had tried it so I decided to give it a shot. You do get 20 free notes so you can try it out that way. I will say they are a pretty clearly a startup, which means that there was a little hiccups at the beginning, but I I sent them a message about with the issues I was having and I have support that is unbelievable that I literally went ahead and paid even before they had fixed the problem and now everything is fixed, and this thing is amazing. I am leaving an hour before I normally would at work. I probably could go, but I don’t even know what I’m doing to be finished this early. This is an outstanding product and I cannot wait to see where it goes from here. You are getting a good deal and you do need to be prepared for a tiny of hiccups, and I am writing this in the end of March so by the time you read this, it may not even be an issue at all
2024-06-06	Dr*****	i created some templates that work well in my acupuncture practice。excellent。
i created some templates that work well in my acupuncture practice。excellent。
2024-06-04	JL*****	My EMR has a built in tool similar to this app that is very helpful but I spend about 1/3 of my time doing consults at a couple of different hospitals and needed something for portable dictation. I found this app which is cheap and actually pretty good. I especially like the fact it can “beam” notes into the browser windows of the hospital computers. I don’t use it for patient interviews but I found it works rather well when you just talk to it and summarize a consult.
My EMR has a built in tool similar to this app that is very helpful but I spend about 1/3 of my time doing consults at a couple of different hospitals and needed something for portable dictation. I found this app which is cheap and actually pretty good. I especially like the fact it can “beam” notes into the browser windows of the hospital computers. I don’t use it for patient interviews but I found it works rather well when you just talk to it and summarize a consult.
2024-04-08	Ry*****	Finally something that could make sense out of my notes, do it quickly and efficiently and type it for me. I couldn’t ask for anything better. Ling is a wonderful teacher and has the patience of a saint! Leslie
Finally something that could make sense out of my notes, do it quickly and efficiently and type it for me. I couldn’t ask for anything better. Ling is a wonderful teacher and has the patience of a saint! Leslie
2024-01-13	ed*****	Just started using. Kind of mind blowing.
Just started using. Kind of mind blowing.
2024-01-11	Zi*****	I have now been using this program for approximately 2 to 3 weeks and have noticed a significant improvement in being enable to complete my records and a more efficient and timely manner with more consistency in the recall of the conversation that took place. Most recently with the updates to the program I have encountered some minor setbacks in regards to the program. However, when I reached out to the program help, I received immediate response with very personable enthusiasm from the program representative to whom I spoke with, therefore, between the program, simplicity and effectiveness along with the noted rapid tech-support, I have only praises for this simple and and cost-effective AI program. Zig’
I have now been using this program for approximately 2 to 3 weeks and have noticed a significant improvement in being enable to complete my records and a more efficient and timely manner with more consistency in the recall of the conversation that took place. Most recently with the updates to the program I have encountered some minor setbacks in regards to the program. However, when I reached out to the program help, I received immediate response with very personable enthusiasm from the program representative to whom I spoke with, therefore, between the program, simplicity and effectiveness along with the noted rapid tech-support, I have only praises for this simple and and cost-effective AI program. Zig’
2023-10-11	Ge*****	I’d like to be able to see a history of my old notes. Otherwise this app is a-m-a-z-i-n-g. Makes me love practicing medicine again!!
I’d like to be able to see a history of my old notes. Otherwise this app is a-m-a-z-i-n-g. Makes me love practicing medicine again!!
2023-08-18	Ab*****	Very nice and useful app! highly recommended!
Very nice and useful app! highly recommended!