Reviews of Trip Log & Driving by Tripbook

By: Simon Jansen App

List of user reviews and ratings for Trip Log & Driving by Tripbook

Total ratings

4.00 (Rating count: 160)

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Review summary

The app shows promise for mileage and travel-time tracking and benefits from responsive support, but overall reliability is poor due to inconsistent auto-tracking, occasional missed trips, and GPS inaccuracies. Billing and UI issues around premium access further dampen the experience, though some users report quick fixes and positive results when the app is functioning.

Pros

Accurate mileage and travel-time tracking when auto-tracking is functioning.
Responsive support team with quick fixes and updates (often within 24 hours).
Positive performance when the app works as intended, with users noting its usefulness.

Cons

Unreliable auto-tracking and trip detection; trips are frequently not recorded unless the app is left open or in the foreground.
Premium purchase issues (not delivered, refunds, high price) and confusing pricing/UI around premium features.
UI/UX problems including unclear ways to designate drive type and intrusive prompts to keep tracking always on.
GPS/location accuracy problems leading to missed trips or incorrect locations.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.00

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45% (9)

Date	Author	Comment
2026-08-06	le*****	This app randomly leaves off entire days worth of trips. When reported to customer service, they say to put in the trips manually. They tell me it’s my fault for turning on the battery save mode on my iPhone. Well, I haven’t used the battery save mode now for over a week. And the app is still leaving off entire days worth of trip trips.
This app randomly leaves off entire days worth of trips. When reported to customer service, they say to put in the trips manually. They tell me it’s my fault for turning on the battery save mode on my iPhone. Well, I haven’t used the battery save mode now for over a week. And the app is still leaving off entire days worth of trip trips.
2026-07-22	j2*****	I have noticed that often the app logs trips without entries when I stop, perhaps this is because I am dropping off and making quick stops and take my phone out of the car with me. I do have to make notes about what the stops were and who they were for. It can be confusing if you see addy to and from are the same but it logs a lot of miles.
I have noticed that often the app logs trips without entries when I stop, perhaps this is because I am dropping off and making quick stops and take my phone out of the car with me. I do have to make notes about what the stops were and who they were for. It can be confusing if you see addy to and from are the same but it logs a lot of miles.
2026-07-02	ha*****	This app is awesome except for that every time I walk around it gives me a new trip. It logs a 100th of a mile or so, and tells me to report it. There is no way to set a minimum trip distance or length. This should be fixed. Alternatively, I have to turn on the auto tracking every time I start to drive and turn it off when I am done, which kind of destroys the point.
This app is awesome except for that every time I walk around it gives me a new trip. It logs a 100th of a mile or so, and tells me to report it. There is no way to set a minimum trip distance or length. This should be fixed. Alternatively, I have to turn on the auto tracking every time I start to drive and turn it off when I am done, which kind of destroys the point.
2026-06-21	Lo*****	I starting using this after MileIQ raised their price. I immediately realized that MileIQ is worth the asking price. I travel for work. A series of short trips and it’s important to have an exact address for my destinations. I need it for potential court cases. Tripbook does NOT give precise addresses. Instead, it’s an area. This does not work for me.
I starting using this after MileIQ raised their price. I immediately realized that MileIQ is worth the asking price. I travel for work. A series of short trips and it’s important to have an exact address for my destinations. I need it for potential court cases. Tripbook does NOT give precise addresses. Instead, it’s an area. This does not work for me.
2026-05-30	Ol*****	I subscribed to this to automatically track my miles because I kept forgetting to. About a third of the time this app quits logging and I realize it after driving a long while.
I subscribed to this to automatically track my miles because I kept forgetting to. About a third of the time this app quits logging and I realize it after driving a long while.
2026-05-10	Az*****	I paid for the premium version and this app does not properly track trips. There are days without any trips logged.
I paid for the premium version and this app does not properly track trips. There are days without any trips logged.
2026-04-18	Do*****	I couldn’t find a trial version. I’m not paying for something unless I know it will work for me.
I couldn’t find a trial version. I’m not paying for something unless I know it will work for me.
2026-03-26	Dr*****	This app does not work the way it’s supposed to it randomly turns on and turns off and does not detect your trips always do not buy this
This app does not work the way it’s supposed to it randomly turns on and turns off and does not detect your trips always do not buy this
2026-02-02	Ea*****	Can’t figure out how to designate type of drive - commercial, personal etc.
Can’t figure out how to designate type of drive - commercial, personal etc.
2026-01-30	Sh*****	It’s very frustrating when you take a trip, but the app will not track your mileage so then I have to go in and enter it manually. The whole point of this app is for it to track all of your travels, I’ve checked my settings. I restarted the app. It will not track my trips, It only does it sometimes it tracks when it wants to, it’s not worth it. I’m glad I didn’t pay the full amount just the monthly. And I should’ve known that it wasn’t going to work, the trial wasn’t tracking all of the trips either, but I naïvely thought it was because I didn’t have the premium, and then I paid for the premium and I still have the same issue. The only thing I can think of as to why it will not work is because I have my phone plugged in so I can play music in my car and so my phone has my Spotify playing in the background and I think that the app won’t track if another app is being used? If my husband drives and I’m on my phone using instagram or another app it won’t track my mileage either even though we’re driving to a location. I think that is something the developers need to work on.
It’s very frustrating when you take a trip, but the app will not track your mileage so then I have to go in and enter it manually. The whole point of this app is for it to track all of your travels, I’ve checked my settings. I restarted the app. It will not track my trips, It only does it sometimes it tracks when it wants to, it’s not worth it. I’m glad I didn’t pay the full amount just the monthly. And I should’ve known that it wasn’t going to work, the trial wasn’t tracking all of the trips either, but I naïvely thought it was because I didn’t have the premium, and then I paid for the premium and I still have the same issue. The only thing I can think of as to why it will not work is because I have my phone plugged in so I can play music in my car and so my phone has my Spotify playing in the background and I think that the app won’t track if another app is being used? If my husband drives and I’m on my phone using instagram or another app it won’t track my mileage either even though we’re driving to a location. I think that is something the developers need to work on.