Reviews of Carolina Hurricanes

By: Carolina Hurricanes Hockey Club App

List of user reviews and ratings for Carolina Hurricanes

Total ratings

4.90 (Rating count: 1,313)

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Review summary

Users praise the Hurricanes app for its upgraded look, strong non-ticket features, and fan interaction, with overall positive sentiment. However, repeated issues with season tickets—loading failures, freezes, and Apple Wallet integration—dominate complaints and harm the experience. Some users also request more cross-posted content and a Hartford Whalers logo; these are minor compared to the ticketing reliability problems.

Pros

App upgrade with a modern look and smoother performance, reportedly better than the NHL app.
Non-ticket features and overall app functionality are strong.
Great fan interaction within the app.
Overall positive sentiment and engagement with the Hurricanes branding.

Cons

Season ticket access is unreliable: frequent loading/transfer failures attributed to the ticketing integration (Ticketmaster).
App freezes during season-ticket transactions requiring restarts or reinstalls.
Problems adding tickets to Apple Wallet and updating pending tickets.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.90

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15% (2)

Date	Author	Comment
2026-05-15	He*****	I love just listening to the radio of the game when at home driving somewhere or anytime of the day I will I always just put in some headphones and just listen to a game and all the controls are super easy to work. Great app.
I love just listening to the radio of the game when at home driving somewhere or anytime of the day I will I always just put in some headphones and just listen to a game and all the controls are super easy to work. Great app.
2026-05-08	Sk*****	Awesome but should have the hurricane posts on X because they are funny 😂 cheers to the writers
Awesome but should have the hurricane posts on X because they are funny 😂 cheers to the writers
2025-05-29	EJ*****	CANNESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
CANNESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
2025-05-23	Al*****	The Carolina Hurricanes are a class act team with so much team spirit it raises up fans to be the loudest house in the NHL.
The Carolina Hurricanes are a class act team with so much team spirit it raises up fans to be the loudest house in the NHL.
2025-05-20	Da*****	Canes are one of my favorite teams in the league and this app definitely deserves more attention and respect from others that are on this app.
Canes are one of my favorite teams in the league and this app definitely deserves more attention and respect from others that are on this app.
2025-05-12	Ca*****	I love my Carolina Hurricanes and I love seeing them play when I can’t see them play
I love my Carolina Hurricanes and I love seeing them play when I can’t see them play
2025-05-12	Mb*****	Great fan interaction! And we get loud
Great fan interaction! And we get loud
2025-04-20	ad*****	Every time I make a transaction with my season tickets, the app freezes. Have to restart and reload 5 times per ticket transfer due to freezing. Awful experience.
Every time I make a transaction with my season tickets, the app freezes. Have to restart and reload 5 times per ticket transfer due to freezing. Awful experience.
2025-04-03	Ri*****	Piece of junk. Was forced to download this app when the tickets wouldn’t populate on the Ticketmaster app/ website. As we were walking into the venue, the tickets would not load on cell signal nor the venue’s WiFi. Hundreds (thousands?) of people were having the same issue, and we had to wait in a very long box office line to get it straightened out. Missed most of the first period, and was offered zero form of compensation even when I asked. Heard from others that it’s been happening for at least the last seven games. What a joke. That will be my last Hurricanes game and I’ll be sure to spread the word.
Piece of junk. Was forced to download this app when the tickets wouldn’t populate on the Ticketmaster app/ website. As we were walking into the venue, the tickets would not load on cell signal nor the venue’s WiFi. Hundreds (thousands?) of people were having the same issue, and we had to wait in a very long box office line to get it straightened out. Missed most of the first period, and was offered zero form of compensation even when I asked. Heard from others that it’s been happening for at least the last seven games. What a joke. That will be my last Hurricanes game and I’ll be sure to spread the word.
2024-04-02	Sc*****	This app constantly has problems when trying to access my season tickets. I have to be sure I’m not on Wi-Fi and even then I have to uninstall and reinstall the app several times to get it to work correctly and update the list of pending games. Even when it shows the pending tickets it has problems adding them to my Apple Wallet. The other features are great but the ticket access is terrible.
This app constantly has problems when trying to access my season tickets. I have to be sure I’m not on Wi-Fi and even then I have to uninstall and reinstall the app several times to get it to work correctly and update the list of pending games. Even when it shows the pending tickets it has problems adding them to my Apple Wallet. The other features are great but the ticket access is terrible.