Reviews of Catrina Fresh Mex

By: MS Developers App

List of user reviews and ratings for Catrina Fresh Mex

Total ratings

2.80 (Rating count: 13)

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Review summary

Overall, customers praise the food and ease of ordering, with fast pickup and good value. However, the app shows reliability issues: orders failing to reach restaurants or being misrouted, plus checkout problems like discount codes not applying and pickup/delivery flow confusion, indicating needed fixes in routing and UI.

Pros

Delicious, high-quality food across visits
App is easy to use / streamlined ordering
Fast pickup and quick service
Good value / affordable prices

Cons

Orders not processed or not received by the restaurant / often sent to the wrong location
Discount codes not recognized or accepted at checkout
Checkout flow and UI inconsistencies (pickup/delivery mix-ups, price/time changes)

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User Reviews

Recent rating average: 3.40

All time rating average: 2.80

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50% (6)

Date	Author	Comment
2025-12-01	Ro*****	This app did not process an order that was going to feed 20 people. Orders in the app did not show up to any of the Catrina locations in my area. Do not use the app… period. It’s wrecked my whole Monday morning for me, my team and my manager.
This app did not process an order that was going to feed 20 people. Orders in the app did not show up to any of the Catrina locations in my area. Do not use the app… period. It’s wrecked my whole Monday morning for me, my team and my manager.
2025-07-03	LM*****	This app seems to have been hacked. I used it to place an order which the store never received. When I tried to call the phone number associated with it, it shows up as India. I had to cancel my credit card
This app seems to have been hacked. I used it to place an order which the store never received. When I tried to call the phone number associated with it, it shows up as India. I had to cancel my credit card
2025-04-15	No*****	I really love Catrina’s delicious food, but…the app is very difficult to use with the back arrow imbedded in the picture. It took me 3 tries to realize that. Also, the app won’t recognize discount codes sent to me via e-mail from Catrina’s. It needs some work and coordination with Catrina’s marketing department.
I really love Catrina’s delicious food, but…the app is very difficult to use with the back arrow imbedded in the picture. It took me 3 tries to realize that. Also, the app won’t recognize discount codes sent to me via e-mail from Catrina’s. It needs some work and coordination with Catrina’s marketing department.
2025-02-27	Vi*****	Love this place been going here for years, just found out they had an app! Super easy to get my food even faster now! Foods always great, people are always friendly can’t wait to go again!
Love this place been going here for years, just found out they had an app! Super easy to get my food even faster now! Foods always great, people are always friendly can’t wait to go again!
2025-02-17	Bs*****	Their food there is so fire. Have never had anything bad at Catrina. The App is easy to use and well streamlined. Makes ordering on online easy.
Their food there is so fire. Have never had anything bad at Catrina. The App is easy to use and well streamlined. Makes ordering on online easy.
2025-02-01	Re*****	Got my food as soon as I got there and I placed the order 15 minutes before, way better then going inside.
Got my food as soon as I got there and I placed the order 15 minutes before, way better then going inside.
2025-01-31	Sc*****	Best place to eat hands down! Great prices and can feed your family for a great price.
Best place to eat hands down! Great prices and can feed your family for a great price.
2025-01-31	na*****	The food is so delicious and so tasty if you haven’t been here I would highly recommend you go immediately you will not be dissatisfied !! So many different options and different choices
The food is so delicious and so tasty if you haven’t been here I would highly recommend you go immediately you will not be dissatisfied !! So many different options and different choices
2025-01-31	Un*****	I was very satisfied with the app, everything seemed to work just fine for me! Thank you for the great service at the restaurant and great food!!!
I was very satisfied with the app, everything seemed to work just fine for me! Thank you for the great service at the restaurant and great food!!!
2024-11-15	Gi*****	The app never accepts codes, the location doesn’t work. When selecting pickup, it then says delivery after submission. When selecting a time during checkout, it changes and more than doubles after submission. When calling the store, they don’t seem sure which is which either.
The app never accepts codes, the location doesn’t work. When selecting pickup, it then says delivery after submission. When selecting a time during checkout, it changes and more than doubles after submission. When calling the store, they don’t seem sure which is which either.