Reviews of NewJeans Official Light Stick

By: HYBE Co., Ltd App

List of user reviews and ratings for NewJeans Official Light Stick

Total ratings

3.90 (Rating count: 19)

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Review summary

Recurring problems include misreported battery level (-1%), connectivity failures (won't connect and cross-device pairing), and power instability (auto-off or stuck on). Positive feedback focuses on good initial performance and appreciation for the self-mode feature. Overall, users who get it to work report solid control and enjoyment, but reliability concerns dominate.

Pros

Positive initial experience and high satisfaction when the app/light stick works.
Self-mode feature is available and appreciated.
When functioning, the app provides solid connectivity and control with the light stick.

Cons

Battery indicator reports -1% despite new batteries (repeated across multiple reviews).
Connectivity issues: won't connect and sometimes pairs with the wrong device (neighbor's light stick).
Power/battery instability: device turns off unexpectedly and cannot be fully powered off.

User Reviews

Recent rating average: 3.00

All time rating average: 3.90

5 star

20% (2)

Date	Author	Comment
2024-06-22	i *****	says i need to update lightstick and the battery is -1% even tho the batteries are new..
says i need to update lightstick and the battery is -1% even tho the batteries are new..
2024-06-15	An*****	The app says that my battery is at -1% so I went to buys some new one but it still says it’s and -1% so now am not sure if it’s the app or smth else plz help
The app says that my battery is at -1% so I went to buys some new one but it still says it’s and -1% so now am not sure if it’s the app or smth else plz help
2024-05-04	ja*****	I just got my lightstick and I got the app today and I love it! 10/10 would recommend! - xoxo gossip girl 💋
I just got my lightstick and I got the app today and I love it! 10/10 would recommend! - xoxo gossip girl 💋
2024-05-02	be*****	This app was functional at the beginning. Everything worked out great. But when I need to update the firmware, the app won’t let me? I’ve tried updating it on two different devices, and neither one will let me update my light stick. When i get to the update screen, it will say my light stick battery is at -1%, even though I’ll have just replaced the batteries in my lightstick. And clearly the battery of my lightstick is not the concern if it can turn on and connect just fine. I love using it in self mode, but now I can’t use self mode unless I update my firmware. I’m not sure what’s up with the app, because it used to work just fine…
This app was functional at the beginning. Everything worked out great. But when I need to update the firmware, the app won’t let me? I’ve tried updating it on two different devices, and neither one will let me update my light stick. When i get to the update screen, it will say my light stick battery is at -1%, even though I’ll have just replaced the batteries in my lightstick. And clearly the battery of my lightstick is not the concern if it can turn on and connect just fine. I love using it in self mode, but now I can’t use self mode unless I update my firmware. I’m not sure what’s up with the app, because it used to work just fine…
2023-12-25	Ol*****	Won’t connect. How do?
Won’t connect. How do?
2023-11-14	wh*****	it’s good but I don’t like how it can’t turn off and that’s it.
it’s good but I don’t like how it can’t turn off and that’s it.
2023-07-25	na*****	It said put lightstick close to screen i did but it connected to my neighbors lightstick MAKE A YT CHANNEL FOR TUTORIAL AM CONFUSED
It said put lightstick close to screen i did but it connected to my neighbors lightstick MAKE A YT CHANNEL FOR TUTORIAL AM CONFUSED
2023-07-12	c̶*****	The different modes (flashing and pulsing) have limited options and it would be better if there were more.
The different modes (flashing and pulsing) have limited options and it would be better if there were more.
2023-06-10	iv*****	ion know if its the batteries or if its sum wrong with the light stick but this thing keeps turning off after awhile without me holding the button 🤷‍♀️🤷‍♀️🤷‍♀️
ion know if its the batteries or if its sum wrong with the light stick but this thing keeps turning off after awhile without me holding the button 🤷‍♀️🤷‍♀️🤷‍♀️
2023-06-05	Ob*****	haha
haha