Optimus Tracking Pro

Amazing

I recently purchased this GPS and paid for everything required: activation, updates, and the subscription. I installed the app, connected the device correctly, and followed all the instructions, but the GPS never appears in the application. The only location shown is my phone’s location, not the GPS device. I contacted customer service several times, but instead of resolving the issue, they only sent generic troubleshooting instructions about checking connections and settings that I had already verified. So far, they have not been able to identify or fix the problem. After spending a lot of time sending messages and trying to get support without any real solution, I can only say that this product is currently useless and works more like a paperweight. I am also trying to cancel my subscription because there is no reason to continue paying for a service that does not work. I lost my money, my time, and my trust in this company. Unfortunately, I have decided to consider this purchase a loss and look for a more reliable provider. The lack of effective customer support and their inability to resolve a basic issue have seriously damaged my confidence in this company.