Reviews of Mr Moto Pizza

By: Mr Moto Pizza App

List of user reviews and ratings for Mr Moto Pizza

Total ratings

4.80 (Rating count: 891)

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Review summary

Overall, customers love the pizza quality and service, with many reporting a smooth ordering experience, good deals, and reliable catering for events. The most mentioned drawbacks revolve around the app: frequent UI bugs and ordering friction, loyalty rewards not working, promo flows that are confusing or pushy, payment entry friction, and the lack of by-the-slice options. Improvements to the app experience and promotions workflow could unlock stronger repeat usage.

Pros

Pizza quality is consistently high—delicious, authentic, and fresh.
Excellent customer service and helpful guidance on using the app.
Ordering flow and purchase history are smooth and streamlined.
Promotions and deals offer real value (first-order discounts, ongoing deals).
Reliable for events/catering with strong communication and service.

Cons

Frustrating and inconsistent app ordering experience due to bugs and UX issues.
Loyalty points or rewards program often doesn’t work as intended.
Promo/discount flow can be confusing or requires extra steps after placing an order.
Payment flow can be cumbersome, with mandatory credit card entry.
No option to buy single slices; forced to purchase a whole pizza.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.80

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7% (1)

Date	Author	Comment
2026-05-03	Va*****	Best order experience, provided excellent customer service, answered all my questions promptly and even guided me on how to use the app. Our BELLMEN team, GUEST SERVICES team at the DEL is so grateful for delicious pizza on a busy work day! Much appreciation to the chefs and preparation in delivering our pizzas. LOVEEE MR MOTO will recommend to everyone I know.
Best order experience, provided excellent customer service, answered all my questions promptly and even guided me on how to use the app. Our BELLMEN team, GUEST SERVICES team at the DEL is so grateful for delicious pizza on a busy work day! Much appreciation to the chefs and preparation in delivering our pizzas. LOVEEE MR MOTO will recommend to everyone I know.
2026-02-22	Mo*****	Save 25% on first order. Click the button to “redeem offer and order”. I order. Then after the order is placed there’s a pop up telling me to select the offer in the checkout. I will never use you again.
Save 25% on first order. Click the button to “redeem offer and order”. I order. Then after the order is placed there’s a pop up telling me to select the offer in the checkout. I will never use you again.
2024-11-25	Ey*****	Great deals and delicious taste! I’m glad they have more than one location !
Great deals and delicious taste! I’m glad they have more than one location !
2024-11-11	Ph*****	Will be a customer forever because of it. Thanks!
Will be a customer forever because of it. Thanks!
2024-11-10	Da*****	Great service and amazing pizza !!! That pretty much says it all !
Great service and amazing pizza !!! That pretty much says it all !
2024-11-04	A.*****	Best authentic pizza & fresh every time
Best authentic pizza & fresh every time
2024-11-04	Sc*****	Was told To get the app for free pizza Mondays, only was $7 off
Was told To get the app for free pizza Mondays, only was $7 off
2024-08-21	Ma*****	I wish they would just let me buy singular slices,instead i’m forced to buy a whole pizza.
I wish they would just let me buy singular slices,instead i’m forced to buy a whole pizza.
2024-06-29	M.*****	Mr Moto delivers consistently great pizza. Conversely, their app is a continual source of frustration when trying to order using it.
Mr Moto delivers consistently great pizza. Conversely, their app is a continual source of frustration when trying to order using it.
2024-06-08	Mr*****	We hired them for our backyard event. Pizza and everything that came with was amazing. Definitely the family’s new spot. Melissa and the owners super great, communication is exceptional from start to finish. ⭐️⭐️⭐️⭐️⭐️
We hired them for our backyard event. Pizza and everything that came with was amazing. Definitely the family’s new spot. Melissa and the owners super great, communication is exceptional from start to finish. ⭐️⭐️⭐️⭐️⭐️