Reviews of 3Commas: Crypto Trading Tools

By: 3C Trade Tech Ltd App

List of user reviews and ratings for 3Commas: Crypto Trading Tools

Total ratings

4.70 (Rating count: 738)

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Review summary

Users consistently describe the app as easy to use with a broad set of powerful bot tools, but warn about repeated bugs, poor support, security/trust concerns, missing real-time monitoring and notifications, and questionable pricing practices. The core trade-off cited is strong functionality paired with reliability and support gaps.

Pros

Easy to use with many options and AI-assisted bot setup.
Powerful, feature-rich trading tools and bots (widely praised).
Long-term usability and tax-tracking convenience for users.

Cons

Frequent bugs, outages, and bot-edit failures (e.g., 'Something went wrong' errors).
Poor customer support / slow or unhelpful responses and unresolved issues.
Security concerns and trust issues related to API access and reports of scams.
Missing essential features: lack of real-time monitoring charts for sub-accounts and absent push/notification options.
Pricing and billing problems: high subscription costs and automatic annual charges without clear value.

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User Reviews

Recent rating average: 2.40

All time rating average: 4.70

Upgrade to see all 36 reviews

36% (13)

Date	Author	Comment
2026-07-22	وم*****	عدم ادراج دولة ليبيا
عدم ادراج دولة ليبيا
2026-05-06	Re*****	They’ll log you out anytime there’s a coordinated pump or dump. They’re sneaky, their tools don’t work sometimes conveniently against your favor. Apple even keeps downgrading their options on App Store reflecting the same sentiment
They’ll log you out anytime there’s a coordinated pump or dump. They’re sneaky, their tools don’t work sometimes conveniently against your favor. Apple even keeps downgrading their options on App Store reflecting the same sentiment
2026-01-10	xx*****	I try to use the grid bot don’t work error code always happens I don’t know if I did something wrong or
I try to use the grid bot don’t work error code always happens I don’t know if I did something wrong or
2025-12-06	Us*****	The app is good overall. It offers many options, and the AI makes bot setup very easy. However, there is no way to monitor what the bot is doing in real time on a chart or graph when using a Binance sub-account. If this feature existed, the experience would be much better. Aside from that, the app works well.
The app is good overall. It offers many options, and the AI makes bot setup very easy. However, there is no way to monitor what the bot is doing in real time on a chart or graph when using a Binance sub-account. If this feature existed, the experience would be much better. Aside from that, the app works well.
2025-11-02	Wh*****	app端很差劲，和网页端对比，app端不容易操作，显示也不够直观，其实你们直接把网页端复制并优化操作就可以了，不需要创新。app真的设计没有网页端好。
app端很差劲，和网页端对比，app端不容易操作，显示也不够直观，其实你们直接把网页端复制并优化操作就可以了，不需要创新。app真的设计没有网页端好。
2025-10-28	Cl*****	I got scammed and all of my crypto has been stolen. Every single dollrers
I got scammed and all of my crypto has been stolen. Every single dollrers
2025-09-22	Al*****	Update: customer service still ask g if I need support and the bug has cropped up again and again…I’m looking elsewhere and I suggest new users reconsider. Specifically “jojo” telling me that a serious issue I’m having after 2 years as a customer is not an app issue. Look elsewhere this team doesn’t care about your service
Update: customer service still ask g if I need support and the bug has cropped up again and again…I’m looking elsewhere and I suggest new users reconsider. Specifically “jojo” telling me that a serious issue I’m having after 2 years as a customer is not an app issue. Look elsewhere this team doesn’t care about your service
2025-07-21	Ma*****	3Commas worked well during the free 2-week trial. They automatically charge your card for the full year ($455+) after the 14th day, which would have been fine if their website worked. The bots I had set up could no longer be edited and I was unable to create new bots because of an internal site error that said “Something went wrong. We haven’t been able to pinpoint the cause of this error.” I reached out to customer service, they made me record videos of the error, open up coding on my screen and eventually (after 5 days of asking them to help) said “there is no issue on our end.” I removed my wallets and cancelled my services with them. Use any other app to avoid this headache. They clearly do not have proper tech support on the backend and def not worth the cost.
3Commas worked well during the free 2-week trial. They automatically charge your card for the full year ($455+) after the 14th day, which would have been fine if their website worked. The bots I had set up could no longer be edited and I was unable to create new bots because of an internal site error that said “Something went wrong. We haven’t been able to pinpoint the cause of this error.” I reached out to customer service, they made me record videos of the error, open up coding on my screen and eventually (after 5 days of asking them to help) said “there is no issue on our end.” I removed my wallets and cancelled my services with them. Use any other app to avoid this headache. They clearly do not have proper tech support on the backend and def not worth the cost.
2025-05-12	Ep*****	I’ve been using this platform for over four years. It’s easy to use and helps me keep things nice and neat for taxes.
I’ve been using this platform for over four years. It’s easy to use and helps me keep things nice and neat for taxes.
2025-05-11	bu*****	Most useful and powerful trading tool I have ever used. I gladly pay for the premium service and it is money well spent. Pays for itself many times over. I have never left a review for an app but felt motivated to because of how great this service is. No complaints whatsoever.
Most useful and powerful trading tool I have ever used. I gladly pay for the premium service and it is money well spent. Pays for itself many times over. I have never left a review for an app but felt motivated to because of how great this service is. No complaints whatsoever.