Reviews of PetTech

By: Shenzhen Yunchong Intelligence Technology Co.,Ltd.

List of user reviews and ratings for PetTech

Total ratings

2.40 (Rating count: 59)

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Review summary

Users praise PetTech's integration with the feeder hardware, easy initial setup and scheduling, and features like a camera and night vision. However, many reviewers repeatedly report core reliability and usability problems: frequent connectivity/pairing failures and wifi dependence; schedules vanishing or hard to edit; a cluttered, poorly explained UI with unreadable labels; inconsistent or missing push notifications; and occasional downtime where feeding stops or can't be reset. Some cite value and responsive support, but overall sentiment is mixed-to-negative due to stability and UX issues.

Pros

Easy to set up and program feeding schedules
Feeder hardware quality with camera, night vision, and clear voice option
Works on iPad and supports remote usage (auto-discovery pairing)
Good value/price
App is easy to navigate and user-friendly when functioning

Cons

Frequent connectivity/pairing failures and wifi dependence
Schedules disappearing or hard to edit / inability to modify schedules
Cluttered UI and poor UX, with unreadable labels and hard-to-find controls
Push notifications unreliable or not working
Stability/reliability issues: app/feeder downtime where feeding stops or cannot reset

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User Reviews

Recent rating average: 3.30

All time rating average: 2.40

Upgrade to see all 27 reviews

37% (10)

Date	Author	Comment
2026-03-19	Ma*****	Just follow the simple instructions! EASY, PEASY
Just follow the simple instructions! EASY, PEASY
2026-03-09	Ta*****	My one disappointment was that I did not see where I needed “D” batteries. I wasn’t prepared for that. I’ve see some negative reviews and they have confused me. Once I got the batteries, and downloaded the app, I was good to go. I didn’t have any problems setting it up. If you know military time it’s much easier to set a feeding schedule for each day at each time. I have not had a problem revising my schedule. As a matter of fact, I waited to see what happened at 6:30 PM, aka, 18:30 and realized I had programmed too much food. I revised each feeding time, no problem. So far I’m very happy and I think anyone who buys this and downloads the app needs to just have patience. There is nothing wrong with this feeder/app. I will update in a few days.
My one disappointment was that I did not see where I needed “D” batteries. I wasn’t prepared for that. I’ve see some negative reviews and they have confused me. Once I got the batteries, and downloaded the app, I was good to go. I didn’t have any problems setting it up. If you know military time it’s much easier to set a feeding schedule for each day at each time. I have not had a problem revising my schedule. As a matter of fact, I waited to see what happened at 6:30 PM, aka, 18:30 and realized I had programmed too much food. I revised each feeding time, no problem. So far I’m very happy and I think anyone who buys this and downloads the app needs to just have patience. There is nothing wrong with this feeder/app. I will update in a few days.
2026-02-27	Ru*****	Horrible. Worked for a few months and now my feeder cannot connect and my feeding schedule kept disappearing before then. Horrible trash. Don’t even dare use a product that has this app, you’re gonna cry out of stress.
Horrible. Worked for a few months and now my feeder cannot connect and my feeding schedule kept disappearing before then. Horrible trash. Don’t even dare use a product that has this app, you’re gonna cry out of stress.
2026-02-21	ba*****	I got my automatic feeder today, downloaded the app and got it to finally accept my feeder. Then I set up a schedule, but needed to change it. The app wouldn’t delete the lines of schedules so I had to remove the feeder off of the app and start over. Then I wanted to manually add some more food right before bed and the app wouldn’t work at all. I closed it out a few times and retried but it still wouldn’t work. I googled these things and apparently there are tons of people who have the same issues and some say they contacted the help and no one ever got back to them.
I got my automatic feeder today, downloaded the app and got it to finally accept my feeder. Then I set up a schedule, but needed to change it. The app wouldn’t delete the lines of schedules so I had to remove the feeder off of the app and start over. Then I wanted to manually add some more food right before bed and the app wouldn’t work at all. I closed it out a few times and retried but it still wouldn’t work. I googled these things and apparently there are tons of people who have the same issues and some say they contacted the help and no one ever got back to them.
2026-02-18	k0*****	It’s easy to set and change the feeding schedule with this app.
It’s easy to set and change the feeding schedule with this app.
2026-02-18	jj*****	Very good quality feeder. Easy to program and change if the amounts are not correct as I originally programmed them. Their customer service was prompt and easy to work with.
Very good quality feeder. Easy to program and change if the amounts are not correct as I originally programmed them. Their customer service was prompt and easy to work with.
2026-01-21	Ti*****	Great product. Very easy to set up and use. Recommend to everyone with a pet. Price is great too.
Great product. Very easy to set up and use. Recommend to everyone with a pet. Price is great too.
2025-12-10	Ra*****	This company needs to stop whatever it is doing right now and fire the person responsible for the unlabeled and unexplained toggle switch in the upper right of the device page. Hire an English translator for one hour to give a tip on how to do UX.
This company needs to stop whatever it is doing right now and fire the person responsible for the unlabeled and unexplained toggle switch in the upper right of the device page. Hire an English translator for one hour to give a tip on how to do UX.
2025-11-19	Wh*****	It works great on my iPad. I even used it when I went to Florida for my sister’s birthday.
It works great on my iPad. I even used it when I went to Florida for my sister’s birthday.
2025-11-02	Co*****	The initial setup wasn’t the easiest but once set, it was reliable and the camera works well. Recently, I noticed the time was off and wanted to adjust the clock. I have the location configured but finding the clock is impossible. The help section isn’t very helpful even when using the search.
The initial setup wasn’t the easiest but once set, it was reliable and the camera works well. Recently, I noticed the time was off and wanted to adjust the clock. I have the location configured but finding the clock is impossible. The help section isn’t very helpful even when using the search.