Total ratings

2.40 (Rating count: 60)
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Review summary

Users praise PetTech's integration with the feeder hardware, easy initial setup and scheduling, and features like a camera and night vision. However, many reviewers repeatedly report core reliability and usability problems: frequent connectivity/pairing failures and wifi dependence; schedules vanishing or hard to edit; a cluttered, poorly explained UI with unreadable labels; inconsistent or missing push notifications; and occasional downtime where feeding stops or can't be reset. Some cite value and responsive support, but overall sentiment is mixed-to-negative due to stability and UX issues.
Pros
  • Easy to set up and program feeding schedules
  • Feeder hardware quality with camera, night vision, and clear voice option
  • Works on iPad and supports remote usage (auto-discovery pairing)
  • Good value/price
  • App is easy to navigate and user-friendly when functioning
Cons
  • Frequent connectivity/pairing failures and wifi dependence
  • Schedules disappearing or hard to edit / inability to modify schedules
  • Cluttered UI and poor UX, with unreadable labels and hard-to-find controls
  • Push notifications unreliable or not working
  • Stability/reliability issues: app/feeder downtime where feeding stops or cannot reset
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User Reviews

Recent rating average: 3.30
All time rating average: 2.40
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5 star
10% (6)
4 star
5% (3)
3 star
5% (3)
2 star
8% (5)
1 star
17% (10)
DateAuthorRatingComment
2026-03-19 Ma***** Just follow the simple instructions! EASY, PEASY
Just follow the simple instructions! EASY, PEASY
2026-03-09 Ta***** My one disappointment was that I did not see where I needed “D” batteries. I wasn’t prepared for that. I’ve see some negative reviews and they have confused me. Once I got the batteries, and downloaded the app, I was good to go. I didn’t have any problems setting it up. If you know military time it’s much easier to set a feeding schedule for each day at each time. I have not had a problem revising my schedule. As a matter of fact, I waited to see what happened at 6:30 PM, aka, 18:30 and realized I had programmed too much food. I revised each feeding time, no problem. So far I’m very happy and I think anyone who buys this and downloads the app needs to just have patience. There is nothing wrong with this feeder/app. I will update in a few days.
My one disappointment was that I did not see where I needed “D” batteries. I wasn’t prepared for that. I’ve see some negative reviews and they have confused me. Once I got the batteries, and downloaded the app, I was good to go. I didn’t have any problems setting it up. If you know military time it’s much easier to set a feeding schedule for each day at each time. I have not had a problem revising my schedule. As a matter of fact, I waited to see what happened at 6:30 PM, aka, 18:30 and realized I had programmed too much food. I revised each feeding time, no problem. So far I’m very happy and I think anyone who buys this and downloads the app needs to just have patience. There is nothing wrong with this feeder/app. I will update in a few days.
2026-02-27 Ru***** Horrible. Worked for a few months and now my feeder cannot connect and my feeding schedule kept disappearing before then. Horrible trash. Don’t even dare use a product that has this app, you’re gonna cry out of stress.
Horrible. Worked for a few months and now my feeder cannot connect and my feeding schedule kept disappearing before then. Horrible trash. Don’t even dare use a product that has this app, you’re gonna cry out of stress.
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