Reviews of Pica AI: Photo Enhancer App

By: WEGITAL HK LIMITED App

List of user reviews and ratings for Pica AI: Photo Enhancer App

Total ratings

4.50 (Rating count: 839)

Review summary

Reviews are mixed: users praise realistic swaps and fun, lifelike avatars when it works, with easy initial use and diverse styles. However, recurring issues include degraded swap quality after updates, billing and support problems, inconsistent face recognition, saving/export failures, and sign-in/account frustrations, which undermine perceived value despite the app’s potential.

Pros

Realistic face swaps when the feature works (praised as lifelike)
Fun and entertaining options (filters and humorous uses for family and friends)
Lifelike avatars with diverse styles and customization options (attention to detail)
Positive initial experience with easy-to-use face swap when functioning

Cons

Face swap quality degrades after updates, becoming less realistic or cartoonish
Billing and subscription issues: inconsistent charges, unlocking features, and reports of unresponsive support
Inconsistent face recognition and handling of obstructions (e.g., hands)
Completed projects sometimes do not save or export/save to library, causing loss of work
Sign-in/account problems and the need to pay again/reapply for access

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User Reviews

Recent rating average: 1.60

All time rating average: 4.50

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58% (29)

Date	Author	Comment
2025-12-25	ge*****	Great face swap except if there’s an obstruction on the face eg hand fingers. May this solve asap. Thanx!
Great face swap except if there’s an obstruction on the face eg hand fingers. May this solve asap. Thanx!
2025-01-23	Tr*****	Paid for the option to do face swaps. Did absolutely nothing. It says Priority task and gives a time estimate, then comes back saying unexpected failure try again later. DO NOT WASTE YOUR TIME OR MONEY ON THIS APP. I’m going to dispute the charges since there is no support at all. I’ve seen their suggestion to email, but based on other reviews it’s apparently another waste of time just like this app.
Paid for the option to do face swaps. Did absolutely nothing. It says Priority task and gives a time estimate, then comes back saying unexpected failure try again later. DO NOT WASTE YOUR TIME OR MONEY ON THIS APP. I’m going to dispute the charges since there is no support at all. I’ve seen their suggestion to email, but based on other reviews it’s apparently another waste of time just like this app.
2025-01-21	Sm*****	The photos that were returned to me after purchase looked nothing like me; for some reason, they thought it would be a good idea to put long hair on someone with short hair. Not to mention my neck was about a foot long. Do not purchase.
The photos that were returned to me after purchase looked nothing like me; for some reason, they thought it would be a good idea to put long hair on someone with short hair. Not to mention my neck was about a foot long. Do not purchase.
2025-01-06	He*****	This app has such potential but so many issues and no support. Every update makes the quality worse and why if it is FACE swap are you changing the quality of the rest of the body and jewelry to such pixelated cartoonish quality. And now the cherry on top; completed projects are not saving to the library, which means I cannot retrieve my completed project. Just stealing my credits. Nothing has saved since 12/31/24 and no answers to any of my support request/messages. Unfortunately last option is to ask for a refund.
This app has such potential but so many issues and no support. Every update makes the quality worse and why if it is FACE swap are you changing the quality of the rest of the body and jewelry to such pixelated cartoonish quality. And now the cherry on top; completed projects are not saving to the library, which means I cannot retrieve my completed project. Just stealing my credits. Nothing has saved since 12/31/24 and no answers to any of my support request/messages. Unfortunately last option is to ask for a refund.
2025-01-04	Hl*****	When I first use this app it was awesome. Face swapping were realistic and easy to use. Now the quality doesn't meet expectations and outcomes of face swapping are not even close to original. I also paid a year subscription and with the new update I now have to pay again if I want to remove watermark. So sad this app has gone downhill and I will have to uninstall.
When I first use this app it was awesome. Face swapping were realistic and easy to use. Now the quality doesn't meet expectations and outcomes of face swapping are not even close to original. I also paid a year subscription and with the new update I now have to pay again if I want to remove watermark. So sad this app has gone downhill and I will have to uninstall.
2024-12-21	du*****	Paid for face swap. Completely fails at face swap with two very good pictures. Picture improvement is not noticeable either. One screen says cost is 2.99 another charges you 5.99. Save your money.
Paid for face swap. Completely fails at face swap with two very good pictures. Picture improvement is not noticeable either. One screen says cost is 2.99 another charges you 5.99. Save your money.
2024-12-07	De*****	You pay for a week to check out the app but that’s not enough, no. You still need to pay more to unlock basic features. Seriously your petty penny pinching is just pathetic…
You pay for a week to check out the app but that’s not enough, no. You still need to pay more to unlock basic features. Seriously your petty penny pinching is just pathetic…
2024-12-05	mi*****	The app is not good for generating realistic headshots. I tried it several times and it just looked so fake, age mismatch and never really got close. It’s really just a photo editor that you already have on your phone
The app is not good for generating realistic headshots. I tried it several times and it just looked so fake, age mismatch and never really got close. It’s really just a photo editor that you already have on your phone
2024-12-04	CC*****	When you compare the results on other apps, this is not worth it.
When you compare the results on other apps, this is not worth it.
2024-11-28	Ja*****	Wow, I really loved this app and was even willing to pay for it, but since the new update, the face swap looks too AI. It’s nothing like before. Now I have to delete and never pay for this app again. They messed up the whole app with the new update. BRING BACK THE PREVIOUS face swap where the pictures looked real. Instead of cartoon.
Wow, I really loved this app and was even willing to pay for it, but since the new update, the face swap looks too AI. It’s nothing like before. Now I have to delete and never pay for this app again. They messed up the whole app with the new update. BRING BACK THE PREVIOUS face swap where the pictures looked real. Instead of cartoon.