oChats

oChats is an omnichannel chat system which allows you to manage all of your business communication channels from various platforms such as WhatsApp, Telegram, Facebook Messenger and more in 1 platform. It allows you to perform a 2-communication with your prospects/customers. Moreover, it provides a clearer omnichannel analytic so that you know the sales comes from which channel. In summary, it is an omnichannel chat & analytic system.

Benefits:

1. Omnichannel Chat System
2. Able to connect to multiple channels
3. Manage all communications in 1 platform

Functionalities:

• Brand Management System
• Manage multiple brands/businesses/companies communication channel in 1 platform without having to switch and manage many devices.
• Multiple Team Member Access
• Invite multiple team members to attend and manage all the inquiries from different communication channels.
• Broadcast Messages
• Send out messages in mass within seconds. Able to perform 2-way communication after broadcast campaign.
• Built-in CRM System
• Manage all your customers and prospects in 1 platform. You can manage all of them using our tag management system. In the future, you can filter it based on the tag you have placed for every contact.
• Automated Message Notification
• Send out automated messages whenever there is an event triggered.