Reviews of LaserPecker Design Space

By: 嗨兴科技 App

List of user reviews and ratings for LaserPecker Design Space

Total ratings

1.90 (Rating count: 81)

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Review summary

Overall, reviewers praise the hardware and basic design tools, with some noting good engraving results on LP4. However, the app is widely criticized for instability and poor connectivity with LP1/LP4/LP5, frequent crashes during upload, and updates that break features. Account/registration issues and missing features (local photo access, DXF/tracing, batch engraving, iOS sharing) are repeatedly reported. The sentiment centers on reliability and support problems rather than the hardware, with many calling for fixes in connectivity, bug handling, and feature completeness.

Pros

Solid laser hardware with good engraving results when the app connects.
The design tools and workspace offer usable features for basic design tasks.
LP4 shows easier initial setup and connectivity for some users.

Cons

Unreliable device–app connectivity and frequent disconnections across LP1/LP4/LP5.
Frequent crashes and bugs, especially during uploads, plus feature regressions after updates (G-code alignment, rotary behavior).
Registration and login issues, including broken account creation and PIN/login problems.
Missing features and workflow gaps (local photo access, DXF/tracing, batch engraving, iOS sharing).
Performance regressions and slow/poor support after updates.

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User Reviews

Recent rating average: 1.70

All time rating average: 1.90

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76% (29)

Date	Author	Comment
2026-03-26	@d*****	I love the tools but hands down the worst laser software ever had. After spending thousands of dollars on the tools. Why can’t they make a decent app. X tool software is way better
I love the tools but hands down the worst laser software ever had. After spending thousands of dollars on the tools. Why can’t they make a decent app. X tool software is way better
2026-03-15	Fl*****	I’m no graphics expert, but using this app is OK. It does the simple things I need. However there are two changes I have recently noticed, and they are aggravating. First, the app recently forced me to repeat a safety instruction course online, even though I have been using it with my LP2 for nearly a year. I did a safety tutorial when I first got the unit. I can understand requiring a repeat if a user has not used the app for a long time, but I use it several times a month. Second, I can no longer compose a job without powering up my unit. The app pretends it will still allow a workup, bit when I add a picture, it will not actually appear in the workspace, intil the LP2 is on and paired. This was not a problem for the first six months or so. It baffles me why the app designers/aggravators would do this.
I’m no graphics expert, but using this app is OK. It does the simple things I need. However there are two changes I have recently noticed, and they are aggravating. First, the app recently forced me to repeat a safety instruction course online, even though I have been using it with my LP2 for nearly a year. I did a safety tutorial when I first got the unit. I can understand requiring a repeat if a user has not used the app for a long time, but I use it several times a month. Second, I can no longer compose a job without powering up my unit. The app pretends it will still allow a workup, bit when I add a picture, it will not actually appear in the workspace, intil the LP2 is on and paired. This was not a problem for the first six months or so. It baffles me why the app designers/aggravators would do this.
2026-02-02	sc*****	Can no longer access local photo gallery from within the laser pecker app.
Can no longer access local photo gallery from within the laser pecker app.
2026-01-29	Al*****	Amazing how the design part of this app is so good while the sign on and device connection is UNUSABLE for the LP1, despite no information about this and THE APP ITSELF claims you can add the device. And as if that’s not annoying enough, creating an account on this app makes you UNABLE TO CREATE AN ACCOUNT ON THE CORRECT APP?? You could not have made this more frustrating if you tried.
Amazing how the design part of this app is so good while the sign on and device connection is UNUSABLE for the LP1, despite no information about this and THE APP ITSELF claims you can add the device. And as if that’s not annoying enough, creating an account on this app makes you UNABLE TO CREATE AN ACCOUNT ON THE CORRECT APP?? You could not have made this more frustrating if you tried.
2026-01-29	sp*****	its great i got Lp1,2,4
its great i got Lp1,2,4
2025-06-15	Di*****	The only way to use this software is to edit in another program, take a screenshot of the b/w image, and upload it. The system works but there are a lot of bugs and it seems like support has ended.
The only way to use this software is to edit in another program, take a screenshot of the b/w image, and upload it. The system works but there are a lot of bugs and it seems like support has ended.
2025-03-03	ru*****	Cuando voy a imprimir mi impresora no imprime solo transcurre un segundo y dice que ya terminó de imprimir. Cómo puedo solucionar eso??
Cuando voy a imprimir mi impresora no imprime solo transcurre un segundo y dice que ya terminó de imprimir. Cómo puedo solucionar eso??
2025-02-16	Ci*****	This program doesn’t support DXF files or trace images. This program is pointless as a decent program for laser engraving. If you just want to put names on trinkets, it’s fine. Nothing more.
This program doesn’t support DXF files or trace images. This program is pointless as a decent program for laser engraving. If you just want to put names on trinkets, it’s fine. Nothing more.
2025-02-12	Mj*****	App crashes too often when trying to upload a file
App crashes too often when trying to upload a file
2025-01-29	Ma*****	Day 1. Things OK, but software upgrades, weekend the power, and changed settings….it’s like starting all over with poor performance. I would never buy again. If I was rich, I’d smash this junk with a hammer…..
Day 1. Things OK, but software upgrades, weekend the power, and changed settings….it’s like starting all over with poor performance. I would never buy again. If I was rich, I’d smash this junk with a hammer…..