Reviews of Mitek

By: Hooyu

List of user reviews and ratings for Mitek

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Review summary

User reviews consistently report the app is unreliable for identity verification, with frequent server errors, failed face/photo capture, and the need for many retries, delaying college applications and causing widespread frustration.

Pros

Cons

Repeated server errors prevent identity verification and refuse to connect to the verification service.
Face detection/capture frequently fails; the app reports no face or that the photo is incorrect.
Users must retry many times, causing significant delays in college applications.
Even trying different IDs or documents often results in rejection or continued failures.
Overall reliability issues lead to a frustrating user experience and wasted time.

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User Reviews

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100% (14)

Date	Author	Comment
2026-04-23	No*****	Will not accept pictures of my ID for college application, says unable to connect to servers and to try again later. Has done this to me 10 times already
Will not accept pictures of my ID for college application, says unable to connect to servers and to try again later. Has done this to me 10 times already
2026-02-03	St*****	This app is horrible, had to download it to verify my identity for college and of course everytime I do so it can’t be verified. This is holding up my process from being able to get into college and it’s terrible.
This app is horrible, had to download it to verify my identity for college and of course everytime I do so it can’t be verified. This is holding up my process from being able to get into college and it’s terrible.
2026-01-07	No*****	Who ever told you that taking all ap classes and studying hard was gonna get you in to college is lying to you the real way to get into college is by battling the fina boss Mitek and its terrible photo capture system once you beat its servers that are built off of play doe and frat dudes tears then maybe just maybe will you get into your dream college.
Who ever told you that taking all ap classes and studying hard was gonna get you in to college is lying to you the real way to get into college is by battling the fina boss Mitek and its terrible photo capture system once you beat its servers that are built off of play doe and frat dudes tears then maybe just maybe will you get into your dream college.
2025-11-29	Hf*****	This is nothing but a pain in the a.. just can’t get it to work
This is nothing but a pain in the a.. just can’t get it to work
2025-11-20	Sr*****	I cant believe a college uses this junk app to verify important info, its my 20th time been trying to veirfy my id, i tried different ID but I get a server error
I cant believe a college uses this junk app to verify important info, its my 20th time been trying to veirfy my id, i tried different ID but I get a server error
2025-11-05	Ja*****	Doesn’t matter how many times you try to verify your identity the app will always tell you “server error”
Doesn’t matter how many times you try to verify your identity the app will always tell you “server error”
2025-07-11	Co*****	Will scan your face for eternity just to tell you there is no face. Great app if you hate yourself and your time.
Will scan your face for eternity just to tell you there is no face. Great app if you hate yourself and your time.
2025-07-10	sa*****	Will not detect your face no matter what. Complete waste of time and I can’t finish a college application until I get a photo.
Will not detect your face no matter what. Complete waste of time and I can’t finish a college application until I get a photo.
2025-05-19	bi*****	just plain and simple does not work will make some crash out mitek company just give up
just plain and simple does not work will make some crash out mitek company just give up
2025-05-08	Th*****	Will not accept any face scans, might as well just try on the computer.
Will not accept any face scans, might as well just try on the computer.