Reviews of VPayEZ

By: VPayEZ LLC App

List of user reviews and ratings for VPayEZ

Total ratings

1.70 (Rating count: 23)

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Review summary

User reviews show a mix of potential value and frequent onboarding and reliability problems. Pros include a coin-free pay-and-play concept for pinball venues and occasional successful installs. Most feedback is negative, focusing on signup/login failures due to numeric passwords, unreliability in transactions, high minimum purchase requirements, lack of convenient payment options, and poor customer support. Overall, many users find the app unusable despite some positive notes.

Pros

Eliminates quarters and enables a pay-and-play experience when it works.
Appealing concept for pinball players and arcades; some reviewers would recommend it.
Some users report that download, signup, and loading credit can work without issues under certain conditions.

Cons

Signup/registration friction due to a numeric password requirement, with accounts often failing to be created.
Login and password-reset problems; even after account creation, logging in or resetting passwords frequently fails.
General reliability issues; the app often doesn’t work in arcades or fail to process payments.
Payment policy frustrations; high minimum purchases for small-value games and lack of Apple/Google Pay support.
Poor customer support and refunds; slow or no responses to data deletion requests and refund attempts.

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User Reviews

Recent rating average: 1.00

All time rating average: 1.70

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86% (12)

Date	Author	Comment
2026-07-17	AR*****	Downloaded app without any problems. Entered my bank account information and was charged. Went to use the app and won’t let me login. Changed my password and still won’t let me log in. Tried contacting customer support with zero response from them. DO NOT install the app. They are scammers and will steal your money!
Downloaded app without any problems. Entered my bank account information and was charged. Went to use the app and won’t let me login. Changed my password and still won’t let me log in. Tried contacting customer support with zero response from them. DO NOT install the app. They are scammers and will steal your money!
2026-03-17	ci*****	This was DIABOLICAL I lost 20 DOLLARS because it would not put my password correctly then when I put forgot password it said it would send it to my email and it didn’t I hope this app becomes fixed
This was DIABOLICAL I lost 20 DOLLARS because it would not put my password correctly then when I put forgot password it said it would send it to my email and it didn’t I hope this app becomes fixed
2026-02-21	Lu*****	Terrible user experience. Requires a numeric password only, who has ever heard of that. Minimum $10 purchase and no apple or google pay support. Not worth the time to setup.
Terrible user experience. Requires a numeric password only, who has ever heard of that. Minimum $10 purchase and no apple or google pay support. Not worth the time to setup.
2025-11-16	No*****	So disappointed that my favorite brewery switched games over to VPayEZ. I tried and failed to use the app. Download no problem. Create account and load credit card no issues. Then logging in and actually using the money you just authorized, IMPOSSIBLE. Tried forget password link, didn’t work. Nothing works. What a waste of my time. Kids were very disappointed.
So disappointed that my favorite brewery switched games over to VPayEZ. I tried and failed to use the app. Download no problem. Create account and load credit card no issues. Then logging in and actually using the money you just authorized, IMPOSSIBLE. Tried forget password link, didn’t work. Nothing works. What a waste of my time. Kids were very disappointed.
2025-10-06	ec*****	The representatives of this app/company are non-responsive. I followed the instructions on their website about having my data deleted and my account closed and deleted. Over 30 days with no response, so there probably isn’t real support for this.
The representatives of this app/company are non-responsive. I followed the instructions on their website about having my data deleted and my account closed and deleted. Over 30 days with no response, so there probably isn’t real support for this.
2025-09-14	Bn*****	Waste of my precious time with an absurd minimum for $0.50 games YALL CRAZY
Waste of my precious time with an absurd minimum for $0.50 games YALL CRAZY
2025-08-16	pi*****	the number of times i’ve tried to play pinball on machines that accept or require this app, only to have it work 0% of the time. i’d happily use an app to pay for pinball games, if only it worked
the number of times i’ve tried to play pinball on machines that accept or require this app, only to have it work 0% of the time. i’d happily use an app to pay for pinball games, if only it worked
2025-06-18	tr*****	After trying for 20 minutes I couldn’t register for this ap. There is no way you should have me spend this much time and gather this much info to play a $.50 game. Unacceptable! Garbage! No one is playing any of the games. Many tried. This ap ruined this locations whole entertainment center.
After trying for 20 minutes I couldn’t register for this ap. There is no way you should have me spend this much time and gather this much info to play a $.50 game. Unacceptable! Garbage! No one is playing any of the games. Many tried. This ap ruined this locations whole entertainment center.
2025-05-17	Li*****	There is no way to create an account. No matter what information you give, they will not accept your numeric password
There is no way to create an account. No matter what information you give, they will not accept your numeric password
2025-03-05	Ma*****	App has signup issues. Friend has an Android and signup complains about the numeric password. I tried from an iPhone and the same issue. Shame that the poor app means small businesses are loosing customers because no one can play their games.
App has signup issues. Friend has an Android and signup complains about the numeric password. I tried from an iPhone and the same issue. Shame that the poor app means small businesses are loosing customers because no one can play their games.