Reviews of Greenlane

By: Incentivio, Inc. App

List of user reviews and ratings for Greenlane

Total ratings

4.90 (Rating count: 800)

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Review summary

Most reviews praise the food quality and value (fresh, healthy options with generous portions). However, users frequently complain about the app's performance (slowness and glitches) and about loyalty rewards/coupons not working as promised, which detracts from the overall experience.

Pros

Fresh, healthy, and flavorful salads and wraps.
Affordable pricing and good overall value.
Generous portion sizes.
App is user-friendly and easy to use when it works.

Cons

The app is slow and frequently glitches, impacting ordering and pickup timing.
Loyalty rewards and promo coupons are unreliable or misapplied.

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User Reviews

Recent rating average: 3.50

All time rating average: 4.90

Upgrade to see all 15 reviews

20% (3)

Date	Author	Comment
2026-06-19	Ap*****	Fast tasty and fresh. Perfect.
Fast tasty and fresh. Perfect.
2026-04-08	cv*****	First to confirm the location, I have to type the letter “Y”. Payment requires you to enter a credit card, no Apple Pay or other payment method is available. When entering country- under credit card info, I have to scroll all the way to the bottom for United States, instead of putting it first, even though almost everyone using the app is in the states. Last but not least, the reward program is ridiculous. For the cost of the wraps, rewards are accumulated very slow.
First to confirm the location, I have to type the letter “Y”. Payment requires you to enter a credit card, no Apple Pay or other payment method is available. When entering country- under credit card info, I have to scroll all the way to the bottom for United States, instead of putting it first, even though almost everyone using the app is in the states. Last but not least, the reward program is ridiculous. For the cost of the wraps, rewards are accumulated very slow.
2025-12-10	Tu*****	The app could use a field for “dressing on the side” and other addendums
The app could use a field for “dressing on the side” and other addendums
2025-08-16	Ma*****	They send a coupon for $10 off your first order if you sign up for their loyalty program. I did all that clicked on the spot where it said click here to use the coupon on your first order. I did, I ordered, I checked out… no $10 off I paid full price. Will not order again.
They send a coupon for $10 off your first order if you sign up for their loyalty program. I did all that clicked on the spot where it said click here to use the coupon on your first order. I did, I ordered, I checked out… no $10 off I paid full price. Will not order again.
2025-01-26	01*****	Great food for a great price!
Great food for a great price!
2024-12-07	B *****	Great fresh fast food and it’s healthy too!
Great fresh fast food and it’s healthy too!
2024-11-30	Ta*****	I love Greenland for its freshness and overall menu along with affordable pricing. The app is a little glitchy.
I love Greenland for its freshness and overall menu along with affordable pricing. The app is a little glitchy.
2024-11-25	Ex*****	The app is extremely slow and hard to function on occasions. When you order that doesn’t mean your meal is ready when it says it is. I had to wait almost 20 minutes in the hot sun for what essentially is a lettuce wrap which should not take long at all. You’re much better off just going through the drive-through.
The app is extremely slow and hard to function on occasions. When you order that doesn’t mean your meal is ready when it says it is. I had to wait almost 20 minutes in the hot sun for what essentially is a lettuce wrap which should not take long at all. You’re much better off just going through the drive-through.
2024-10-24	Ob*****	This app was made with absolutely no modern techniques involved. Modern phones have all sorts of abilities to fill out fields and data when the app is designed properly from a developer who knows what they’re doing. This app would not allow any sort of auto fill features which are quite basic nowadays, and therefore every field had to be filled out manually. This is The telltale signs of poor app development, and or sloppy coating
This app was made with absolutely no modern techniques involved. Modern phones have all sorts of abilities to fill out fields and data when the app is designed properly from a developer who knows what they’re doing. This app would not allow any sort of auto fill features which are quite basic nowadays, and therefore every field had to be filled out manually. This is The telltale signs of poor app development, and or sloppy coating
2024-08-18	md*****	Great food and love the options. App is user friendly and super easy. We’re already regulars to the new St Pete 4th st location 👍🏻
Great food and love the options. App is user friendly and super easy. We’re already regulars to the new St Pete 4th st location 👍🏻