Reviews of Vantrue

By: Shenzhen Shancai Caifu Management Co.Ltd

List of user reviews and ratings for Vantrue

Total ratings

4.20 (Rating count: 131)

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Review summary

Users consistently praise the Vantrue app for fast setup, reliable connectivity, and easy access to clear front/rear video with GPS via WiFi, plus straightforward video download and strong support. The main downsides mentioned are occasional device-specific connectivity problems and a subset of users who find the app non-intuitive or frustrating to use.

Pros

Easy and reliable connection to the dashcam with quick live view and playback.
High-quality video and accurate GPS/location data accessible in the app.
Simple, intuitive UI and straightforward video download/viewing over WiFi.
Responsive customer support and hardware replacement when issues arise.

Cons

Occasional connectivity/compatibility issues with certain devices (e.g., CarPlay conflicts, Nexus) that can cause disconnects.
Some users find the app frustrating or not very user-friendly.

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User Reviews

Recent rating average: 4.30

All time rating average: 4.20

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8% (4)

Date	Author	Comment
2026-05-07	Lp*****	Absolutely customer non friendly app
Absolutely customer non friendly app
2026-03-09	JS*****	I’ve owned my Vantrue X4S duo for 2.5 years and it’s been amazing. The app works flawlessly and connects my phone to the dash cam consistently. Compared to other brands, their app privacy is impressive. Other brands like Rove force you to allow access to your entire camera roll just to save videos through the app - vantrue doesn’t make you do that. The app allows me to change dash cam settings easily too. Overall, great app.
I’ve owned my Vantrue X4S duo for 2.5 years and it’s been amazing. The app works flawlessly and connects my phone to the dash cam consistently. Compared to other brands, their app privacy is impressive. Other brands like Rove force you to allow access to your entire camera roll just to save videos through the app - vantrue doesn’t make you do that. The app allows me to change dash cam settings easily too. Overall, great app.
2026-02-26	Ma*****	My son’s dashcam captured all the details when a driver failed to yield and totaled his car. Having the first hand video evidence saved the day!
My son’s dashcam captured all the details when a driver failed to yield and totaled his car. Having the first hand video evidence saved the day!
2026-02-25	jh*****	Solid app that does what it’s supposed to do. Easy to connect to my camera and download footage when I need it. The layout is straightforward and simple to use. No major issues so far. It works.
Solid app that does what it’s supposed to do. Easy to connect to my camera and download footage when I need it. The layout is straightforward and simple to use. No major issues so far. It works.
2026-02-25	Va*****	Customer support was quick and prompt. Make sure to save your order number and date. After a few tryouts and emails determining the problem is from the hardware, the support team shipped me a new rear camera, a newer design, and it worked!
Customer support was quick and prompt. Make sure to save your order number and date. After a few tryouts and emails determining the problem is from the hardware, the support team shipped me a new rear camera, a newer design, and it worked!
2026-02-25	Fo*****	Using the app is pretty straightforward. Connect to your dashcam and view or download your videos.
Using the app is pretty straightforward. Connect to your dashcam and view or download your videos.
2026-02-23	Ja*****	The recording of the front and rear has crystal clear video with no issues recording continuously.
The recording of the front and rear has crystal clear video with no issues recording continuously.
2026-02-22	Gl*****	Its my frustration brought me here
Its my frustration brought me here
2026-02-22	12*****	I had some issues with my dashcam but the support team provided fast efficient support to help me. They replaced the whole camera for me which works well now.
I had some issues with my dashcam but the support team provided fast efficient support to help me. They replaced the whole camera for me which works well now.
2026-02-18	Za*****	I really enjoy using Vantrue dash cam with the App as I allows me to watch, download and update the camera over wifi.
I really enjoy using Vantrue dash cam with the App as I allows me to watch, download and update the camera over wifi.