Reviews of Tofu: Accounting & Bookkeeping
By: GetPaid Inc. App
List of user reviews and ratings for Tofu: Accounting & Bookkeeping
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4.60 (Rating count: 294)Receive review notifications
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Review summary
Most reviews focus on negative issues: slow or unresponsive customer support and invoices not reliably appearing in P&L, suggesting data visibility and reliability problems. A few reviewers cite billing/cancellation hassles. On the positive side, users acknowledge invoicing capabilities and client-management features, including estimates, with some noting speed and ease for basic bookkeeping tasks. Overall, Tofu shows useful accounting features but is hampered by support and reliability concerns. Pros
- Robust invoicing and client-management features (invoices, clients, items) with on-the-fly estimates
- Noted for basic bookkeeping tasks with ease of use and quick workflow (fast/efficient for common tasks)
Cons
- Slow or unresponsive customer support with delayed or missing responses
- Invoices not reliably appearing in P&L / accounting data syncing issues
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User Reviews
Recent rating average: 1.90
All time rating average: 4.60
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-07-21 | Am***** | | Better to go with one of the American apps if you care about your data. We used to trust this service for our remodeling business, will never make THAT mistake again. I never write reviews but I felt it was worth warning other small business owners. |
| Better to go with one of the American apps if you care about your data. We used to trust this service for our remodeling business, will never make THAT mistake again. I never write reviews but I felt it was worth warning other small business owners. | |||
| 2025-05-30 | Ol***** | | They are the worst company ever I have been trying to cancel my subscription for over a year and they continue to charge me. They say there is nothing they can do about it. I hate them all this is bull I am a single dad just trying to take care of my kids and thought this app would make things a little easier but it is the devil |
| They are the worst company ever I have been trying to cancel my subscription for over a year and they continue to charge me. They say there is nothing they can do about it. I hate them all this is bull I am a single dad just trying to take care of my kids and thought this app would make things a little easier but it is the devil | |||
| 2025-02-16 | Ho***** | | I started using this app in 2022, and initially it was a godsend or book keeping. All of a sudden, August of 2024 the app can no longer link to my business account, rendering the expense tracking and 60% of the apps best features non functional. Sure invoice and clients and items and such are GREAT, but the same company also has another app for the same thing. This app is essentially abandon ware. |
| I started using this app in 2022, and initially it was a godsend or book keeping. All of a sudden, August of 2024 the app can no longer link to my business account, rendering the expense tracking and 60% of the apps best features non functional. Sure invoice and clients and items and such are GREAT, but the same company also has another app for the same thing. This app is essentially abandon ware. | |||
| 2024-09-27 | sw***** | | Unprofessional, unreliable, and terrible support. I have been using Tofu for about 2 years and liked it until needing in-app support. I reached out to through the online chat support, email, and in-app messaging. Their chat bot claims the response time is "usually" under 2 hours, but it has now been a month and still no response despite sending multiple emails and messages. For a paid-for service, this is really unprofessional and unreliable. Find another app! |
| Unprofessional, unreliable, and terrible support. I have been using Tofu for about 2 years and liked it until needing in-app support. I reached out to through the online chat support, email, and in-app messaging. Their chat bot claims the response time is "usually" under 2 hours, but it has now been a month and still no response despite sending multiple emails and messages. For a paid-for service, this is really unprofessional and unreliable. Find another app! | |||
| 2024-03-03 | Tr***** | | Terrible app, it mainly wants your banking information, to manually add expenses or income is tedious and you can’t just edit the date of the transaction. I really wanted a simple accounting application and this failed. I’ll keep looking. |
| Terrible app, it mainly wants your banking information, to manually add expenses or income is tedious and you can’t just edit the date of the transaction. I really wanted a simple accounting application and this failed. I’ll keep looking. | |||
| 2023-11-23 | Da***** | | My paid invoices don’t show up in the P&L report. I have messages customer service about the issue, but have t heard anything back in over a week |
| My paid invoices don’t show up in the P&L report. I have messages customer service about the issue, but have t heard anything back in over a week | |||
| 2023-11-09 | Jo***** | | I’ve currently been waiting 10 hours on a response from customer service. None of my paid invoices are showing on my profit and loss section and I can’t seem to get anyone to respond to my inquest. Don’t waste your time with this app. |
| I’ve currently been waiting 10 hours on a response from customer service. None of my paid invoices are showing on my profit and loss section and I can’t seem to get anyone to respond to my inquest. Don’t waste your time with this app. | |||
| 2023-08-18 | Br***** | | Why does it say $14.99 a month with a free month but when I go in it’s only 3 free days and $5.99 a week? |
| Why does it say $14.99 a month with a free month but when I go in it’s only 3 free days and $5.99 a week? | |||
| 2023-08-09 | Ir***** | | This app is perfect but it needs an agenda for scheduling to make it perfect. I need to be able to easily see when and where I worked and am scheduled to work. Great start but not what I need to keep from having to use too many apps. |
| This app is perfect but it needs an agenda for scheduling to make it perfect. I need to be able to easily see when and where I worked and am scheduled to work. Great start but not what I need to keep from having to use too many apps. | |||
| 2023-06-20 | ni***** | | Great job keep up the great work! America |
| Great job keep up the great work! America | |||
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