XPhone NextGen is a Unified Communications solution that enables businesses to leverage the full spectrum of modern communication – from telephony, presence management, contact access, and chat to hotline features and voicemail.

With the XPhone NextGen App, you have access to all key communication features wherever you are: Make business calls worldwide using Softphone Mobile under your office number, adjust call forwarding, chat with colleagues, and access all your contacts – while all data remains securely stored on your company servers in compliance with data protection regulations.

Please note: The app requires a properly configured XPhone Connect Server Version 10 and XPhone Connect Office Plus user licenses.

Features

TELEPHONY • Make calls via company line or Softphone Mobile (One Number function) • Flexible AnyDevice selection: choose any device directly from the Mobile App • Device selection automatically synchronizes between Mobile App and Desktop Client • Set call forwarding to any number • Push notifications for missed calls

SOFTPHONE MOBILE • Make and receive calls under your office extension from anywhere (One Number)

• Hold / Mute • Consultation / Toggle between calls • Transfer calls after answering • DTMF tones support • Use speaker or Bluetooth devices • Call over Wi-Fi or mobile network (5G | 4G | 3G) • Seamless handover between Wi-Fi and mobile networks, as well as between Wi-Fi access points • Automatic reconnection after short network interruptions • No callback procedure required • Optional parallel ringing on Softphone Mobile and Desktop

PRESENCE • Change your presence status • Configure call forwarding • View colleagues’ telephony and presence information • Leave notes for colleagues • Enable/disable voicemail via presence profile • Widget for quick presence status changes

CHAT • Chat with colleagues and federation contacts • Push notifications for incoming chat messages • Support for emojis and image sharing • Persistent chat: continue conversations started on desktop seamlessly via mobile • Chat journal with complete chat history

CONTACTS • View personal contact list • Detailed view of all contact information • Optional local address book search • Search across connected applications (CRM, ERP, etc.) and databases (via XPhone Connect Directory) • Caller identification for all connected contacts

JOURNAL • Complete communication history at a glance

• Search function • Overview of all calls, missed calls, and voicemails • Initiate call or chat directly • View contact cards • Display and playback of voicemails • Push notifications for new voicemails

TEAMDESK • Log in/out of hotlines • Dashboard overview of all hotlines • Push notifications for key performance indicators (KPIs)

Requirements

This app operates only in combination with the following XPhone Connect licenses: • XPhone Connect Server v10 • XPhone Connect Office Plus user licenses

Usage Notice:

This app cannot be used in parallel with the previous XPhone Connect Mobile App. Please ensure that only one of the two apps is installed on your mobile device at a time.