Reviews of YMCA of Frederick County.

By: The Young Men's Christian Association of Frederick County Maryland Incorporated

List of user reviews and ratings for YMCA of Frederick County.

Total ratings

4.70 (Rating count: 262)

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Review summary

Users largely praise the YMCA app for being easy to use, with intuitive class signup, calendar reminders, activity tracking, and wallet barcode convenience. Repeated concerns center on reliability and navigation glitches, inefficient steps to view class availability, and dissatisfaction with the new reservation system. Some users also report login issues and missing details like how long reservations last. Despite these drawbacks, many users find the app valuable for planning workouts, reserving classes, and tracking progress.

Pros

Easy to use and intuitive for finding and signing up for classes
Reliable class reservation and sign-up process
Calendar integration and reminders (add to calendar, notices about closures)
Activity tracking and progress/leaderboard that keeps users engaged
Wallet/app barcode for quick access and check-in

Cons

App reliability and navigation issues (glitches, confusing navigation)
Cumbersome steps and poor filtering to view class availability
Dissatisfaction with the new swimming reservation system compared to the old one
Login problems on some devices (cannot reach login page)
Missing or unclear information such as class reservation windows

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User Reviews

Recent rating average: 4.40

All time rating average: 4.70

Upgrade to see all 27 reviews

7% (2)

Date	Author	Comment
2026-05-18	Sa*****	I enjoy all facilities at YMCA
I enjoy all facilities at YMCA
2026-03-30	Se*****	Great for you physically and mentally
Great for you physically and mentally
2026-02-08	Gi*****	I got a pacemaker a year ago and no longer can keep up with a lot of my fellow hikers and cyclists. I found Les Mills “The Trip” series for stationary bikes the perfect program for me at this time. These workouts are about 40 minutes long and really give me the opportunity fir a great aerobic workout. You feel like you’re really on a road even though it’s imaginary. They are many ‘episodes’ to choose from and it’s a lot of fun. Les Mills The Trip us a real game changer for me. So now I mix this with yoga and some strength training. Hopefully overtime, I get stronger and won’t give into despair. Even if I have to wait for a better pacemaker with better technology, with my Les Mills, I’ll be ready for it!
I got a pacemaker a year ago and no longer can keep up with a lot of my fellow hikers and cyclists. I found Les Mills “The Trip” series for stationary bikes the perfect program for me at this time. These workouts are about 40 minutes long and really give me the opportunity fir a great aerobic workout. You feel like you’re really on a road even though it’s imaginary. They are many ‘episodes’ to choose from and it’s a lot of fun. Les Mills The Trip us a real game changer for me. So now I mix this with yoga and some strength training. Hopefully overtime, I get stronger and won’t give into despair. Even if I have to wait for a better pacemaker with better technology, with my Les Mills, I’ll be ready for it!
2025-11-05	Sk*****	Works great to reserve classes. Wish the ‘check in’ was tracked.
Works great to reserve classes. Wish the ‘check in’ was tracked.
2025-09-05	No*****	Excellent caring instructors
Excellent caring instructors
2025-07-29	Je*****	Natalie Y is always very clean and I love the group exercises here. All the stuffs are very friendly
Natalie Y is always very clean and I love the group exercises here. All the stuffs are very friendly
2025-05-05	89*****	Better filtering between classes, favoriting upcoming classes, etc. It's such a pain to have to use the glitchy app and go through 20+ steps to see what classes are available and try and sign up.
Better filtering between classes, favoriting upcoming classes, etc. It's such a pain to have to use the glitchy app and go through 20+ steps to see what classes are available and try and sign up.
2025-04-12	15*****	Finding a class and signing up are extremely intuitive so it makes it very easy to use. Also love having my membership barcode in my wallet app as an added convenience
Finding a class and signing up are extremely intuitive so it makes it very easy to use. Also love having my membership barcode in my wallet app as an added convenience
2025-03-28	Ho*****	The Y has a dedicated team of aquatics instructors who work in the regular pool and in the warm water pool. However, the lower door at the back parking lot used to be open until the pandemic. It was closed at that time for controlled access reasons. Since then, the back door has not been reinstated, which means that people with mobility issues have an extremely long walk from the back parking lot up to the front entry point, then once in they have a ride down the elevator and another long walk down two halls. Reopening the back door would mean that they could enter at the start of the lower hallway. This needs to be addressed. It certainly should be open for the morning hours until at least 2 o’clock because that’s when most of the people with mobility issues come!
The Y has a dedicated team of aquatics instructors who work in the regular pool and in the warm water pool. However, the lower door at the back parking lot used to be open until the pandemic. It was closed at that time for controlled access reasons. Since then, the back door has not been reinstated, which means that people with mobility issues have an extremely long walk from the back parking lot up to the front entry point, then once in they have a ride down the elevator and another long walk down two halls. Reopening the back door would mean that they could enter at the start of the lower hallway. This needs to be addressed. It certainly should be open for the morning hours until at least 2 o’clock because that’s when most of the people with mobility issues come!
2025-01-14	Ma*****	Easy to use, great features
Easy to use, great features