Reviews of OC Federal Mobile

By: OC Federal Credit Union App

List of user reviews and ratings for OC Federal Mobile

Total ratings

4.60 (Rating count: 624)

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Review summary

User reviews largely complain about the OC Federal Mobile app's new version: it's harder to use than the old app, with slow performance and delayed or missing transaction data. Many say features are hard to locate (payments, deposits are hidden) or the UI has too much white space. A number of reviews express a strong preference for reverting to the old version, while only a single review notes the app is user-friendly. Overall, perceptions skew negative due to usability, reliability, and feature visibility issues.

Pros

Very user friendly!!

Cons

New version is harder to use; users want the old version back.
Slow performance and data updates: transactions and totals do not update reliably and the app loads slowly.
UI/UX/navigation issues: features are hard to locate (payments, deposits) and the interface can feel confusing.

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User Reviews

Recent rating average: 2.50

All time rating average: 4.60

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55% (6)

Date	Author	Comment
2026-04-30	Jo*****	Where can I review my Money Market account
Where can I review my Money Market account
2025-11-28	So*****	There is so much white space I scroll forever to do anything! Making a payment on my loans is so hidden, I think you don’t want me to make a payment! Who redesigns a website to make it more difficult to use?!
There is so much white space I scroll forever to do anything! Making a payment on my loans is so hidden, I think you don’t want me to make a payment! Who redesigns a website to make it more difficult to use?!
2025-04-18	Mo*****	Very user friendly!!
Very user friendly!!
2023-07-25	Ma*****	The new version of the app is harder to use. Nothing updates automatically and I constantly have issues with my totals and transactions updating at all. They should bring back the old one in my opinion
The new version of the app is harder to use. Nothing updates automatically and I constantly have issues with my totals and transactions updating at all. They should bring back the old one in my opinion
2023-06-13	fl*****	None of the account names are listed when I attempt to make a mobile deposit. It’s ridiculous.
None of the account names are listed when I attempt to make a mobile deposit. It’s ridiculous.
2023-04-13	ra*****	Na
Na
2023-03-26	wa*****	Transactions don’t show up instantly -
Transactions don’t show up instantly -
2023-03-24	Mh*****	The app is too slow. It takes forever to load account info and pay bills. Hoping it is still being worked on to improve.
The app is too slow. It takes forever to load account info and pay bills. Hoping it is still being worked on to improve.
2023-03-21	ko*****	I’d rather have the old app back! This one is so confusing! Item that I purchase don’t show up when you first log in and takes 2 tries before they come through!!
I’d rather have the old app back! This one is so confusing! Item that I purchase don’t show up when you first log in and takes 2 tries before they come through!!
2023-03-04	Bi*****	The old app showed a years worth of transactions. The old app also showed what amount went to the principal and interest. Maybe I've overlooked it but I can't find any of that data.
The old app showed a years worth of transactions. The old app also showed what amount went to the principal and interest. Maybe I've overlooked it but I can't find any of that data.