Reviews of HashPack

By: HashPack LLC App

List of user reviews and ratings for HashPack

Total ratings

4.20 (Rating count: 167)

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Review summary

HashPack is lauded for its slick UI and expansive Hedera-focused feature set (swaps, staking, NFTs, DApp browser) and fast performance, with strong security and active support. Many users praise ease of use and PACK rewards. However, recurring issues include onboarding friction, verification hangups, intermittent sign-outs, and bugs in the DApp browser. Some users also report staking reward discrepancies and reliability concerns, plus missing Ledger integration and occasional transfer/memo errors. Overall, feature-rich but needs onboarding reliability and stability improvements.

Pros

Excellent UI/UX and very user-friendly onboarding.
Comprehensive feature set including in-app swaps, staking, NFTs, and a built-in DApp/browser.
Fast, smooth performance with quick transactions and NFT loading.
Strong security and privacy with encrypted data and seed-phrase/self-custody options.
Active development and responsive support with ongoing updates and PACK rewards/governance.

Cons

Staking rewards issues: reports of rewards not appearing or funds slowly decreasing.
Onboarding and verification problems (email verification hangs, login issues, app freezes).
Random sign-outs and frequent re-authentication prompts.
DApp browser bugs and navigation/search problems inside the wallet.
Missing Ledger hardware wallet integration and occasional external-site connection issues, plus transfer/memo errors.

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User Reviews

Recent rating average: 3.60

All time rating average: 4.20

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29% (15)

Date	Author	Comment
2026-05-22	No*****	I clicked on the staking button a couple days ago and all I see is ghost lines with no information at all. Tried closing app, refreshing over and over, nothing. So how am I supposed to collect my rewards and see the other details of my staked coins? PLEASE FIX IT!!!!!!
I clicked on the staking button a couple days ago and all I see is ghost lines with no information at all. Tried closing app, refreshing over and over, nothing. So how am I supposed to collect my rewards and see the other details of my staked coins? PLEASE FIX IT!!!!!!
2026-01-06	aq*****	By Far the Best Wallet!
By Far the Best Wallet!
2025-11-20	Ne*****	Haven’t been receiving steaking rewards since November 13! 2025. Customer support doesn’t even respond/they’re always off-line…
Haven’t been receiving steaking rewards since November 13! 2025. Customer support doesn’t even respond/they’re always off-line…
2025-11-08	Sw*****	I have tried many wallets in different chains and hands down this is the best wallet I have ever used. Very easy to use, user friendly, blazing fast and great team. I have never had any issues. There is truly no wallet like this one. Must use!
I have tried many wallets in different chains and hands down this is the best wallet I have ever used. Very easy to use, user friendly, blazing fast and great team. I have never had any issues. There is truly no wallet like this one. Must use!
2025-11-07	Kw*****	Best UI by far.
Best UI by far.
2025-11-07	H-*****	HashPack makes managing HBAR and exploring Hedera dApps a breeze with its user-friendly interface and seamless integration. Love the security with encrypted data and the $PACK token rewards for swaps and governance. Highly recommend for both newbies and pros!
HashPack makes managing HBAR and exploring Hedera dApps a breeze with its user-friendly interface and seamless integration. Love the security with encrypted data and the $PACK token rewards for swaps and governance. Highly recommend for both newbies and pros!
2025-10-30	Ru*****	The only wallet you’ll ever need. Super clean UI, in app swap capabilities, smooth staking feature, secure, trusted, seamless transactions with $PACK rewards, fast, and an ecosystem enabler.
The only wallet you’ll ever need. Super clean UI, in app swap capabilities, smooth staking feature, secure, trusted, seamless transactions with $PACK rewards, fast, and an ecosystem enabler.
2025-04-02	Sh*****	This mobile apps functions just like the chrome extension with the lack of the ledger hardware wallet connect feature. Once it gets the feature in the app then it will be worth to redownload the app. Till then no point in the app for me.
This mobile apps functions just like the chrome extension with the lack of the ledger hardware wallet connect feature. Once it gets the feature in the app then it will be worth to redownload the app. Till then no point in the app for me.
2025-02-26	xx*****	I’ve been using the Hedera ecosystem for 4 years now and nothing has come close to this wallet. It’s super easy to learn and use. Great way to get your feet wet in DEFI with this wallet.
I’ve been using the Hedera ecosystem for 4 years now and nothing has come close to this wallet. It’s super easy to learn and use. Great way to get your feet wet in DEFI with this wallet.
2025-02-13	ib*****	App hangs after verifying email. I bounced the app and it didn’t recover and I guess since I didn’t finish on boarding I would have to start over? No thanks. I’ll just use another app, or not. Good luck.
App hangs after verifying email. I bounced the app and it didn’t recover and I guess since I didn’t finish on boarding I would have to start over? No thanks. I’ll just use another app, or not. Good luck.