Reviews of Patient Controller RC - US

By: Abbott App

List of user reviews and ratings for Patient Controller RC - US

Total ratings

2.90 (Rating count: 141)

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Review summary

User reviews consistently show the app no longer supports newer iPhone models or iOS versions, forcing users to carry a second device to control their stimulator. Updates to add new device compatibility have been slow or halted, prompting frustration. Abbott’s NeuroSphere replacement is mentioned as a working alternative, but the legacy app remains unsupported on current hardware. Older devices did function with the original app, highlighting a shift from compatibility to discontinuation. The dominant themes are lack of ongoing support and significant device compatibility gaps.

Pros

Historically worked on older iPhone models (e.g., iPhone 14 Pro Max and SE) with “day one” compatibility in some setups.
There is a newer replacement app (NeuroSphere Digital Health App) that supports current devices, providing an ongoing path for Abbott users.
Some users remember smooth pairing and control on certain older devices, indicating the core functionality worked as intended before updates.”

Cons

Not updated to support newer iPhone models and iOS versions (e.g., iPhone 15/16/17 Pro and iOS 18.x).
Requires carrying a separate phone to control the stimulator due to incompatibility with newer iPhones.
Update timelines are long or stalled, with reports of months/years without compatibility for new devices.
The original app appears to be effectively superseded by NeuroSphere, signaling a shift away from ongoing support for Patient Controller RC - US.
Inconsistent performance across devices (e.g., some devices fail to connect or display power status) and frequent frustration about ongoing compatibility gaps.

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User Reviews

Recent rating average: 1.90

All time rating average: 2.90

Upgrade to see all 56 reviews

50% (28)

Date	Author	Comment
2026-07-19	la*****	These are insanely expensive thr least you could do is make it usable for us. Cheap.
These are insanely expensive thr least you could do is make it usable for us. Cheap.
2026-07-15	Ip*****	Non compatbility with newer devices
Non compatbility with newer devices
2026-07-15	Bu*****	I recently upgraded my iPhone and now I cannot access this app. I would love to see an upgrade.
I recently upgraded my iPhone and now I cannot access this app. I would love to see an upgrade.
2026-07-12	Tu*****	The fact that I can’t have the remote on my phone is beyond aggravating. Abbott you are making loads of money from your patients from something implanted in our bodies. The least you could do is make the app(remote) for all newer phones. It’s absurd to be be in the year 2026 and still carrying around two electronic devices because the remote isn’t available for my phone. Do better Abbott!
The fact that I can’t have the remote on my phone is beyond aggravating. Abbott you are making loads of money from your patients from something implanted in our bodies. The least you could do is make the app(remote) for all newer phones. It’s absurd to be be in the year 2026 and still carrying around two electronic devices because the remote isn’t available for my phone. Do better Abbott!
2026-06-11	El*****	This worked fine with my IPhone 14 but no longer works with my new phone. Please fix this. Thank you.
This worked fine with my IPhone 14 but no longer works with my new phone. Please fix this. Thank you.
2026-05-19	Lo*****	This app needs to be updated to work with current devices.
This app needs to be updated to work with current devices.
2026-03-24	Of*****	I have the same problem that the previous reviewer has. When are you going to do an update?
I have the same problem that the previous reviewer has. When are you going to do an update?
2026-03-22	Br*****	There are over 7 new iPhones that this doesn’t even support. Makes zero sense.
There are over 7 new iPhones that this doesn’t even support. Makes zero sense.
2026-02-28	Ot*****	Unfortunately this app is not updated to coexist with iPhone 17 ProMax
Unfortunately this app is not updated to coexist with iPhone 17 ProMax
2026-02-21	Lo*****	I must agree with spunsugar2001 that this app should be updated to work in newer iOS devices. I was surprised to find that it would not work on my new iPhone 17 Pro.
I must agree with spunsugar2001 that this app should be updated to work in newer iOS devices. I was surprised to find that it would not work on my new iPhone 17 Pro.