CyberFacility

Civicom CyberFacility® enables you to attend and facilitate interviews and focus groups from your mobile device. Conduct your research virtually, with moderators, clients, and respondents all joining the interview or focus group from their own individual locations.

With Civicom's world class technical support, researchers can achieve better project success using the CyberFacility platform.

Features:

• Broadcast meeting audio and video recordings
• Proprietary audio conferencing technology for crystal-clear audio
• Dedicated technical support during the whole session
• Share, view, and control presentations or stimuli
• Participate in chat, polls, and Q&A
• Chat with clients and technicians behind the scenes
• Customize audience access
• Audio masking and video blurring capabilities
• Access recorded meeting files
• GDPR and HIPAA compliance
• Request transcripts
• Simultaneous translation
• Training/pre-project run-through with research moderator
• Configuration set-up for online room
• Coordinating with project manager and recruiting firm