Nova CU eBranch Apple

Reviews of Nova CU eBranch

List of user reviews and ratings for Nova CU eBranch

Total ratings

4.80 (Rating count: 983)
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User Reviews

Recent rating average: 2.75
All time rating average: 4.80
5 star
38% (3)
4 star
0%
3 star
13% (1)
2 star
0%
1 star
50% (4)
DateAuthorRatingComment
2026-03-17 lo***** Received update and downloaded and now will not work at all.
Received update and downloaded and now will not work at all.
2025-03-13 Ch***** Dislike new statement layout. Too busy & difficult to review monthly activities. Please return to original format. Thanks
Dislike new statement layout. Too busy & difficult to review monthly activities. Please return to original format. Thanks
2023-10-25 GX***** This app is much better than the old one. It has a lot of controls that user can use and it is very helpful to check your balance from your share (savings) and share-drafting (checking) accounts. I love this app so much. It is an instant success of moving forward.
This app is much better than the old one. It has a lot of controls that user can use and it is very helpful to check your balance from your share (savings) and share-drafting (checking) accounts. I love this app so much. It is an instant success of moving forward.
2023-08-23 Mi***** This version is a little more harder to navigate.
This version is a little more harder to navigate.
2023-06-01 Li***** On the back of most checks it has a BOX that states check here mobile or remote deposit only. So I checked the box and signed my name, not sure why it was rejected. The day before I made a deposit and I checked the box and everything went fine. I know there are policies and procedures that need to be followed but let it be the same a cross the board. Poor system and poor customer service.
On the back of most checks it has a BOX that states check here mobile or remote deposit only. So I checked the box and signed my name, not sure why it was rejected. The day before I made a deposit and I checked the box and everything went fine. I know there are policies and procedures that need to be followed but let it be the same a cross the board. Poor system and poor customer service.
2023-03-18 Su***** Takes multiple attempts before it’ll approve a deposit. Very frustrating
Takes multiple attempts before it’ll approve a deposit. Very frustrating
2023-03-14 In***** The app used to be simple and straight to the point. Now I have to take my time and look at what’s on the screen to determine if I’m going to click on what I really need to click on. It’s so much going on, on the screen to where it’s too much when all I want to do is check my account balance.
The app used to be simple and straight to the point. Now I have to take my time and look at what’s on the screen to determine if I’m going to click on what I really need to click on. It’s so much going on, on the screen to where it’s too much when all I want to do is check my account balance.
2023-03-03 Ze***** Much better than old app!!!!
Much better than old app!!!!

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