By: Nova Credit Union App
List of user reviews and ratings for Nova CU eBranch
Total ratings
4.80 (Rating count: 983)
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User Reviews
Recent rating average: 2.75
All time rating average: 4.80
4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-03-17 | lo***** | Received update and downloaded and now will not work at all. | |
| Received update and downloaded and now will not work at all. | |||
| 2025-03-13 | Ch***** | Dislike new statement layout. Too busy & difficult to review monthly activities. Please return to original format. Thanks | |
| Dislike new statement layout. Too busy & difficult to review monthly activities. Please return to original format. Thanks | |||
| 2023-10-25 | GX***** | This app is much better than the old one. It has a lot of controls that user can use and it is very helpful to check your balance from your share (savings) and share-drafting (checking) accounts. I love this app so much. It is an instant success of moving forward. | |
| This app is much better than the old one. It has a lot of controls that user can use and it is very helpful to check your balance from your share (savings) and share-drafting (checking) accounts. I love this app so much. It is an instant success of moving forward. | |||
| 2023-08-23 | Mi***** | This version is a little more harder to navigate. | |
| This version is a little more harder to navigate. | |||
| 2023-06-01 | Li***** | On the back of most checks it has a BOX that states check here mobile or remote deposit only. So I checked the box and signed my name, not sure why it was rejected. The day before I made a deposit and I checked the box and everything went fine. I know there are policies and procedures that need to be followed but let it be the same a cross the board. Poor system and poor customer service. | |
| On the back of most checks it has a BOX that states check here mobile or remote deposit only. So I checked the box and signed my name, not sure why it was rejected. The day before I made a deposit and I checked the box and everything went fine. I know there are policies and procedures that need to be followed but let it be the same a cross the board. Poor system and poor customer service. | |||
| 2023-03-18 | Su***** | Takes multiple attempts before it’ll approve a deposit. Very frustrating | |
| Takes multiple attempts before it’ll approve a deposit. Very frustrating | |||
| 2023-03-14 | In***** | The app used to be simple and straight to the point. Now I have to take my time and look at what’s on the screen to determine if I’m going to click on what I really need to click on. It’s so much going on, on the screen to where it’s too much when all I want to do is check my account balance. | |
| The app used to be simple and straight to the point. Now I have to take my time and look at what’s on the screen to determine if I’m going to click on what I really need to click on. It’s so much going on, on the screen to where it’s too much when all I want to do is check my account balance. | |||
| 2023-03-03 | Ze***** | Much better than old app!!!! | |
| Much better than old app!!!! | |||
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