NYU Safe Ride

Name: NYU Safe Ride
Rating: 4 (102 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

Safe student transportation

Features & Capabilities

Think of NYU Safe Ride as a safe, on-demand transportation option for students. The app books rides to and from mapped points, pairs you with others headed your way, and provides door-to-door pickup. It saves time and reduces emissions by enabling shared trips rather than detours.

Core values are SHARED, SUSTAINABLE, FREE, and SAFETY. The matching algorithm puts riders headed in the same direction together, delivering the convenience of a private ride with the efficiency of a group ride. Rides are free, and the service offers a safer alternative for late-night travel.

User Growth & Download Statistics

App Education Navigation & Mapping Privacy & Security

By:

Via Transportation, Inc.

Rating:

4.00

(102)

Version:

4.27.1 Last updated: 2026-05-04

Version code:

885240021

Creation date:

2023-01-16

Compatible devices:

Size:

124.26MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 156,910 ▼ 162

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/nyu-safe-ride/id6444086022

User Reviews

The NYU Safe Ride app is intended to enhance late-night safety for students, but user reviews indicate it largely fails in reliability. Repeated issues include scarce drivers, long or unpredictable wait times, and rides that fail to book or cancel unexpectedly. The app is described as glitchy and slow, with inaccurate ETAs that mislead riders about arrival times. Safety concerns are compounded by rude or unprofessional drivers and behavior such as speeding away or starting rides without passengers. Many users report a breakdown of trust and consider uninstalling, noting that the service is inconsistent and not dependable when most needed.

Pros

Cons

Unreliable driver availability with long wait times or no drivers available.
Glitches and slow performance causing booking failures or delays.
Inaccurate or consistently wrong estimated arrival times (ETAs).
Rude or unprofessional drivers, including cursing, not waiting, or starting rides without passengers.
Lack of transparency about arrival status and ride updates.

Recent reviews

The purpose of this app is for women to be able to go home safely without having to worry about walking home alone ay night or getting accosted on the subway. God forbid we have to choose between spending time with friends and our own safety! Unfortunately, the reality of SafeRide is that it is a glitchy, inaccurate app that does not have nearly enough drivers available (leaving wait times of potentially hours), has 0 transparency with riders about when they will actually arrive, and has some incredibly rude drivers who will not wait even 30 seconds before speeding away. It is 40 degrees outside. My ride was stated to have arrived for three minutes. I walk all across my location and do not see the car. When the car is finally in sight, I run up to it only for the car to DRIVE AWAY and cancel my ride. This is unforgivable. I am walking home for forty minutes in the freezing cold because drivers do not have the decency to see a girl RUNNING to the car and wait just a few more seconds. This is a joke of an app that I am happily uninstalling now.

by Ar*****, 2025-11-13

Was teaching the driver where to go for 30 minutes

by Lu*****, 2025-10-16

the app literally does not work and always says no drivers available this year. its a genuine problem because in 2023, this app had SO many rude drivers that would curse students out. 2024, and drivers would literally start rides when students were NOT in the vehicle, and 2025 there just arent drivers at all ?? why does linda boast having this service for the university if its completely inoperable