Reviews of Authenticator ©

By: HUAMEI NETWORKS App

List of user reviews and ratings for Authenticator ©

Total ratings

4.30 (Rating count: 2,385)

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User Reviews

Recent rating average: 2.20

All time rating average: 4.30

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65% (20)

Date	Author	Comment
2025-08-29	Sc*****	Update 08/29/2025 I finally got a reply to my email a few days after sending it. The support team is very courteous, and offered many possible solutions, none of which worked. I just tried disabling my VPN (which has never been a problem before) and that allowed the app to start. I generally think the app works well, but I am leaving it at 4 stars because I don’t think a VPN should interfere with an app, and had I had a very time sensitive issue with one of the accounts I use this app for, the length of time it took them to respond could have been very problematic. —————————————————- Up until my most recent iPhone update, the app worked fine. But now it won’t load past the launch page. I paid for a lifetime premium subscription, so payment shouldn’t be the problem. I read some reviews here and saw their response with the support email address, so I emailed them. So far, radio silence. It’s going to be a royal pain trying to log into the sites I used this app for, and change them to a different Authenticator. I am not pleased.
Update 08/29/2025 I finally got a reply to my email a few days after sending it. The support team is very courteous, and offered many possible solutions, none of which worked. I just tried disabling my VPN (which has never been a problem before) and that allowed the app to start. I generally think the app works well, but I am leaving it at 4 stars because I don’t think a VPN should interfere with an app, and had I had a very time sensitive issue with one of the accounts I use this app for, the length of time it took them to respond could have been very problematic. —————————————————- Up until my most recent iPhone update, the app worked fine. But now it won’t load past the launch page. I paid for a lifetime premium subscription, so payment shouldn’t be the problem. I read some reviews here and saw their response with the support email address, so I emailed them. So far, radio silence. It’s going to be a royal pain trying to log into the sites I used this app for, and change them to a different Authenticator. I am not pleased.
2024-08-08	Br*****	Used this app for a year without fail, but then upon upgrading my iPhone the app would not restore itself despite my having paid for a lifetime subscription. After no response to online emails asking repeatedly for support, I gave up and found another authenticator.
Used this app for a year without fail, but then upon upgrading my iPhone the app would not restore itself despite my having paid for a lifetime subscription. After no response to online emails asking repeatedly for support, I gave up and found another authenticator.
2024-06-06	iP*****	I’m trying to scan qr code and enter code and adding password this pop up comes that says pro something pls remove this pro thing
I’m trying to scan qr code and enter code and adding password this pop up comes that says pro something pls remove this pro thing
2023-12-18	br*****	Wasn’t ready for another charge for something I wasn’t informed about and May not use, a subscription when stated one time payment.
Wasn’t ready for another charge for something I wasn’t informed about and May not use, a subscription when stated one time payment.
2023-12-11	Ne*****	Pleased to share your feedback so far
Pleased to share your feedback so far
2023-12-05	Ph*****	Not interested in downloading your app in the first place, let alone being up sold a $50 service, thank you. All this just to authenticate? Give me a break.
Not interested in downloading your app in the first place, let alone being up sold a $50 service, thank you. All this just to authenticate? Give me a break.
2023-11-08	Lo*****	Does not operate as advertised - disappointing
Does not operate as advertised - disappointing
2023-10-30	RA*****	Raul Martinez Cirne From start.io #162943731 And the start offered I did not apply Can’t review at the moment just staring now. And I chose this app cause it has the ©️ Symbol .
Raul Martinez Cirne From start.io #162943731 And the start offered I did not apply Can’t review at the moment just staring now. And I chose this app cause it has the ©️ Symbol .
2023-10-14	Mr*****	I now HATE this Authenticator with a strong passion now I got a new phone logged back into my apple account downloaded this back so that I can get back into my account on Roblox but when I tried to log in Roblox it says it needs the Authenticator pin so I try and get it and for some apparent reason it isn’t there at all I don’t know why but you guys are seriously the worst authenthicator I’ve used.
I now HATE this Authenticator with a strong passion now I got a new phone logged back into my apple account downloaded this back so that I can get back into my account on Roblox but when I tried to log in Roblox it says it needs the Authenticator pin so I try and get it and for some apparent reason it isn’t there at all I don’t know why but you guys are seriously the worst authenthicator I’ve used.
2023-06-24	pl*****	I got a new phone and everything transferred over except this app. I cannot log into my business website without it. And I cannot reach anyone for help in disabling my two factor code so that I can actually work in my website. I am losing money every day and cannot see customers orders. I would definitely find an authenticator app that has is there to help you in time of need. Someone you can talk to when you run into real issues --this company is not there to help.
I got a new phone and everything transferred over except this app. I cannot log into my business website without it. And I cannot reach anyone for help in disabling my two factor code so that I can actually work in my website. I am losing money every day and cannot see customers orders. I would definitely find an authenticator app that has is there to help you in time of need. Someone you can talk to when you run into real issues --this company is not there to help.