Reviews of KILLSTAR US

By: KILLSTAR App

List of user reviews and ratings for KILLSTAR US

Total ratings

4.80 (Rating count: 1,680)

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Review summary

Overall, users love KillSTAR’s quality, style, and app convenience, including search, saving, and exclusive discounts. However, multiple reviews repeatedly cite critical app issues: wishlist failures, persistent sign-in loops, performance glitches, and checkout problems that disrupt shopping, especially during sales. These reliability problems dampen the otherwise strong product appeal and brand sense of inclusivity.

Pros

High-quality, stylish clothing and accessories.
App offers easy search, saving favorites (wishlists), smooth checkout, and quick shipping.
App-exclusive discounts and member perks add value.
Strong brand appeal with an inclusive vibe that users feel represents their style.

Cons

Wishlist issues: cannot add clothes to wishlist, no save button for clothing items, and wishlist can disappear or be hard to modify.
Frequent sign-in loops and login prompts disrupt shopping, even for users who saved passwords.
Performance instability: lag after scrolling, crashes, and screen flashes after updates.
Checkout/Cart problems: cart update errors, checkout resets, and occasional payment or address verification errors.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.80

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28% (14)

Date	Author	Comment
2025-11-12	RL*****	Love the clothes everything I’ve gotten so far has been awesome. As far as quality. The only thing I wish they would fix on the app is making it easier to add items to the wish list. I can select everything for the garment, but I just can’t add it to my wish list. I just wish they would fix it.
Love the clothes everything I’ve gotten so far has been awesome. As far as quality. The only thing I wish they would fix on the app is making it easier to add items to the wish list. I can select everything for the garment, but I just can’t add it to my wish list. I just wish they would fix it.
2025-10-20	be*****	The clothes I have gotten from them have been overall great. I’ve spent a LOT of money over the years with them. My last purchase I received an obvious mis print and they accused me of damaging the product myself. They never gave me a refund or apology just insisted I had somehow mishandled the product fresh out of the box enough for the print to not have been visible at all… It was one very bad experience out of many good ones so I am choosing to give them another chance and re download their app. Maybe I just got a bad representative. But buyer beware they will blame you for faulty products if you get unlucky.
The clothes I have gotten from them have been overall great. I’ve spent a LOT of money over the years with them. My last purchase I received an obvious mis print and they accused me of damaging the product myself. They never gave me a refund or apology just insisted I had somehow mishandled the product fresh out of the box enough for the print to not have been visible at all… It was one very bad experience out of many good ones so I am choosing to give them another chance and re download their app. Maybe I just got a bad representative. But buyer beware they will blame you for faulty products if you get unlucky.
2025-10-16	SR*****	I absolutely adore KillStar and have been obsessed with so many of the items I’ve purchased. The app is perfect in every way… except when it comes to adding clothing items to my wishlists. There’s no “save” button like there is for non-clothing items, so every time I try to add clothes to a wishlist it simply doesn’t work. And when I go to the website to add them, I can’t always do it in the correct size. PLEASE FIX THIS!!!
I absolutely adore KillStar and have been obsessed with so many of the items I’ve purchased. The app is perfect in every way… except when it comes to adding clothing items to my wishlists. There’s no “save” button like there is for non-clothing items, so every time I try to add clothes to a wishlist it simply doesn’t work. And when I go to the website to add them, I can’t always do it in the correct size. PLEASE FIX THIS!!!
2025-09-30	em*****	Puts you in an endless loop of signing in, when all I want to do is shop and add to a wishlist, since I love this store ☹️ might just use the browser instead…
Puts you in an endless loop of signing in, when all I want to do is shop and add to a wishlist, since I love this store ☹️ might just use the browser instead…
2025-09-26	Lo*****	do to a malfunction in this app I was charged twice and the company refuses to give me my money back, I’m going to have to pay $50 to ship it back too to get a fraction of the money they took from me
do to a malfunction in this app I was charged twice and the company refuses to give me my money back, I’m going to have to pay $50 to ship it back too to get a fraction of the money they took from me
2025-08-18	Gr*****	Every time I looked up clothing items on,y a couple would pull up. Other than that that app itself is ok.
Every time I looked up clothing items on,y a couple would pull up. Other than that that app itself is ok.
2025-07-28	cy*****	Latest update makes the screen flash. I install/reinstall doesn’t fix it.
Latest update makes the screen flash. I install/reinstall doesn’t fix it.
2025-05-15	ca*****	love the app other than the fact that it gets incredibly laggy after scrolling for a bit. i can’t even browse an entire section without the app lagging and freezing :( it’s not my phone because as soon as i exit the app, everything else is functioning properly, but resumes as soon as i return. the app also isn’t allowing me to remove items from my wishlist! i slide to remove it and it only pulls up the edit option, rather than allowing me to remove an item. other than that, everything is great and the interface is pretty streamlined and functional.
love the app other than the fact that it gets incredibly laggy after scrolling for a bit. i can’t even browse an entire section without the app lagging and freezing :( it’s not my phone because as soon as i exit the app, everything else is functioning properly, but resumes as soon as i return. the app also isn’t allowing me to remove items from my wishlist! i slide to remove it and it only pulls up the edit option, rather than allowing me to remove an item. other than that, everything is great and the interface is pretty streamlined and functional.
2025-01-19	Ka*****	I never want to shop anywhere else for clothes ever again. Although the products could be a little on the pricier side, there are constant deals and sales to make it more affordable. The clothes are high-quality and super cute! Just make sure to check the size guide when ordering clothes!
I never want to shop anywhere else for clothes ever again. Although the products could be a little on the pricier side, there are constant deals and sales to make it more affordable. The clothes are high-quality and super cute! Just make sure to check the size guide when ordering clothes!
2024-12-03	Aj*****	I’m quite frustrated at the moment. Was in process of trying to place an order because of cyber Monday. Downloaded app thinking it would easier but it doesn’t work anytime I click or search it doesn’t let me. It takes me right back to the main page. App doesn’t function right. Definitely nonhsll
I’m quite frustrated at the moment. Was in process of trying to place an order because of cyber Monday. Downloaded app thinking it would easier but it doesn’t work anytime I click or search it doesn’t let me. It takes me right back to the main page. App doesn’t function right. Definitely nonhsll