Date	Author	Comment
2026-01-03	JR*****	Completely unable to get past the login screen so the app is useless. Ridiculous!
Completely unable to get past the login screen so the app is useless. Ridiculous!
2025-10-05	Ge*****	Can the French or the Spanish bright minds create at least one app up to American standards? You have to fill in idiotic useless info about your great grand mother , passports , date of birth for one Fricken rail ticket. Fools! I am flying instead . Morons.
Can the French or the Spanish bright minds create at least one app up to American standards? You have to fill in idiotic useless info about your great grand mother , passports , date of birth for one Fricken rail ticket. Fools! I am flying instead . Morons.
2025-08-04	we*****	The app just does not work. Unexpected error, no chance to get anywhere. Useless. For months.
The app just does not work. Unexpected error, no chance to get anywhere. Useless. For months.
2025-07-27	Da*****	I could not log into the app. I had to buy ticket on the website
I could not log into the app. I had to buy ticket on the website
2025-07-21	vc*****	Te roban la identidad
Te roban la identidad
2025-07-17	IP*****	Just gives an error message every time I try to log in. Hope their trains run better than their app.
Just gives an error message every time I try to log in. Hope their trains run better than their app.
2025-07-01	Do*****	Shame the app doesn’t work. Impossible to login
Shame the app doesn’t work. Impossible to login
2025-07-01	JA*****	I’ve installed app three times and it still opens with an error message on my iPhone. Seeing ratings explains why.
I’ve installed app three times and it still opens with an error message on my iPhone. Seeing ratings explains why.
2025-06-16	Is*****	The company really needs to invest in developing an APP that is accessible and functional. It’s 2025, get up to date with technology if you value your customers.
The company really needs to invest in developing an APP that is accessible and functional. It’s 2025, get up to date with technology if you value your customers.
2025-06-04	Ir*****	App gives an error . Maybe because we are in the US. I bought their tickets on their website. The app is worthless it does not work. / La aplicación indica que ha encontrado un error, y no funciona. Menos mal que compré los billetes en su página. Porque la app no hace nada.
App gives an error . Maybe because we are in the US. I bought their tickets on their website. The app is worthless it does not work. / La aplicación indica que ha encontrado un error, y no funciona. Menos mal que compré los billetes en su página. Porque la app no hace nada.

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