Reviews of Fiesta: Photo Booth Software

By: Photobooth Supply Co App

List of user reviews and ratings for Fiesta: Photo Booth Software

Total ratings

3.50 (Rating count: 142)

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Review summary

Users often praise Fiesta for its ease of use and the strong guest experience features like live galleries and glam filters, along with generally responsive support and improvements over time. However, recurring themes across reviews are high pricing relative to value, notable reliability issues (crashes, glitches, black screens), and printing/sharing failures that complicate events. Multi-device licensing and inconsistent support responses are also commonly mentioned. Overall, Fiesta is user-friendly and feature-rich, but persistent reliability and cost concerns hinder broad, long-term adoption.

Pros

Very easy to use and intuitive for setting up events; guests can operate the booth with minimal guidance.
Strong guest-facing features like a live gallery during the event and easy sharing/downloading of photos (glam feature praised).
Positive experiences with customer support from many users who report responsive and helpful help.
Ongoing improvements over time, with updates that many users feel have brought the product closer to a polished, reliable solution.

Cons

High price and subscription cost, often described as not worth the value compared with alternatives; price increases cited without proportional gains.
Frequent reliability issues including crashes, glitches, and screen blackouts that disrupt events and reduce guest satisfaction.
Problems with printing and sending photos (or emails) during events, leading to unresolved deliverables for clients.
Licensing across multiple devices can be frustrating or confusing, with complaints about managing several licenses.
Customer support quality is inconsistent across reviews, with some users reporting slow or poor responses while others praise it.

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User Reviews

Recent rating average: 4.20

All time rating average: 3.50

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46% (28)

Date	Author	Comment
2026-06-30	Te*****	Always have a great experience with the support with any of my problems. I’m pretty good with instructions but there’s always steps not given or the fear of the “oops”. But tech support is always there to hold my hand!
Always have a great experience with the support with any of my problems. I’m pretty good with instructions but there’s always steps not given or the fear of the “oops”. But tech support is always there to hold my hand!
2026-06-26	Ni*****	I have been a Salsa booth owner and a user of this software for about five years. It is extremely frustrating and buggy and doesn’t work how you expect it to. Photo Booth supply Co. needs to invest in their developer team and get this software working properly! Currently, I have to uninstall and reinstall the app every time I use it for it to work properly.
I have been a Salsa booth owner and a user of this software for about five years. It is extremely frustrating and buggy and doesn’t work how you expect it to. Photo Booth supply Co. needs to invest in their developer team and get this software working properly! Currently, I have to uninstall and reinstall the app every time I use it for it to work properly.
2026-06-04	DJ*****	www.djrawles.com ❤️🎶
www.djrawles.com ❤️🎶
2026-06-04	Le*****	Absolutely incredible experience with Photo Booth Supply Co! The quality of their products is top-tier — the booths are sturdy, the camera and lighting setup is professional, and the prints come out crystal clear every single time. Everything we needed to run smooth events was right in the box, no surprises. Huge shoutout to Flavio from customer service! He is always amazing to work with. Super patient, quick to respond, and has helped me get the best deals. If you’re looking for a photobooth company that actually cares about your success, this is it. Products + Flavio’s customer service = 10/10. We’ll definitely be ordering more from them
Absolutely incredible experience with Photo Booth Supply Co! The quality of their products is top-tier — the booths are sturdy, the camera and lighting setup is professional, and the prints come out crystal clear every single time. Everything we needed to run smooth events was right in the box, no surprises. Huge shoutout to Flavio from customer service! He is always amazing to work with. Super patient, quick to respond, and has helped me get the best deals. If you’re looking for a photobooth company that actually cares about your success, this is it. Products + Flavio’s customer service = 10/10. We’ll definitely be ordering more from them
2026-06-03	Ka*****	Love being able to hop in the app and get what I need: photos, gallery link, password, make an adjustment to an event. I use the app on my phone, ipad and desktop. The customer support is also amazing and they always get back to us on our questions.
Love being able to hop in the app and get what I need: photos, gallery link, password, make an adjustment to an event. I use the app on my phone, ipad and desktop. The customer support is also amazing and they always get back to us on our questions.
2026-06-03	Ge*****	Lucky John B. was very professional and helpful. He guided me to update my device to the latest update version 1.10.0 I appreciate all his help. Thank you so very much……George Hunkin
Lucky John B. was very professional and helpful. He guided me to update my device to the latest update version 1.10.0 I appreciate all his help. Thank you so very much……George Hunkin
2026-05-27	Cr*****	The features keep improving and app is faster and more stable. Keep up the good work!
The features keep improving and app is faster and more stable. Keep up the good work!
2026-05-22	Sh*****	They are on top of it! I’ve only had to call twice and they were so quick to help and not only that. They give you resources so you can read up on stuff and learn yourself.
They are on top of it! I’ve only had to call twice and they were so quick to help and not only that. They give you resources so you can read up on stuff and learn yourself.
2026-05-18	EJ*****	This company’s customer service and photo booths are phenomenal. I’ve been in the game 28 years and I’ve had my share of photo booths. The salsa 1 and the salsa 2 are personally my favorite and flawless. We handle 60 photobooths events a year and even some with prints. I’ve never had an issue. Congrats to these guys on making a solid product and then backing it with great support.
This company’s customer service and photo booths are phenomenal. I’ve been in the game 28 years and I’ve had my share of photo booths. The salsa 1 and the salsa 2 are personally my favorite and flawless. We handle 60 photobooths events a year and even some with prints. I’ve never had an issue. Congrats to these guys on making a solid product and then backing it with great support.
2026-05-16	Kr*****	Doesn’t save anything you do on mobile, even though it says SAVED at the top. Mobile version is completely useless. Takes forever to refresh as well.
Doesn’t save anything you do on mobile, even though it says SAVED at the top. Mobile version is completely useless. Takes forever to refresh as well.