Active Insights

Your business mobile estate, in your pocket. View your lines, make changes in a few taps, track every request and get support — now beautifully redesigned.

Active Insights gives Active Digital business customers complete control of their mobile and telecoms estate — anytime, anywhere.

Sign in to view your accounts and lines, make changes in a few taps, keep track of every request, and get support without leaving the app.

AT-A-GLANCE DASHBOARD See your live lines, processed changes and recent activity the moment you open the app.

ALL YOUR ACCOUNTS IN ONE PLACE Browse your O2 and Active VIP lines, search instantly, and open any subscription for its tariff, status and history.

MAKE CHANGES, FAST Request SIM swaps, apply or lift barring, and update user names and cost centres — then follow each request through to completion.

BUILT-IN SUPPORT Raise support tickets, add attachments, and follow the conversation through to resolution.

STAY SECURE Email two-factor sign-in plus optional biometric unlock (Face ID / Touch ID) keep your account protected.

Active Insights is for existing Active Digital customers. Don't have an account yet? Speak to your account manager or visit activedigital.co.uk.

Active Digital Communications Limited.