HSA Bank

Entered UN and PW; it just hangs on the preloader and goes no further. Useless. Uninstalled.

Really disappointing to learn what’s required in order to set up direct reimbursement with your bank. HSA Bank requires you to share the banking and all transaction history with them via their data service provider just to process a direct deposit for expense reimbursement. Thats right, the entire “transaction history” from your connected bank. This means EVERY account associated with your bank login. Under any circumstances does HSA Bank need your account transaction history to process a deposit. This is a bad violation of personal privacy. After speaking with their customer service department they do not offer a manual work around to prevent this type of personal intrusion and didn’t even care about the concern I raised.

First off HSA Bank is terrible all around b/c it’s actual users are captives, they have no choice in which bank their HSA account is at; all the decisions are made by their employer or employer’s benefits provider. Because the users have zero control, HSA Bank thinks, nay it *knows* that it can cheap out on the app and deliver a horrible, buggy experience and never completely fix it. On my iPhone 16 Pro Max, when I go to any page after logging in, the top menu bar shrinks and hides behind the battery indicator and clock where I can’t tap it. Then I have to force quit the app and log in again. It’s utter trash!