Reviews of Lepro

By: Lepro Innovation Inc

List of user reviews and ratings for Lepro

Total ratings

4.70 (Rating count: 2,327)

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Review summary

User reviews consistently cite reliability and UX problems with Lepro’s iOS app. Recurrent issues include forced accounts and sessions that expire or log out, lights failing to connect, and Alexa integration problems. AI features are often flaky or unusable, and saved rooms/colors or groups can be deleted. The app is slow and buggy, and older bulbs or versions are unsupported. A few positives exist—basic, free controls and some quick setup—but they are overshadowed by persistent reliability and usability flaws.

Pros

Basic light controls are available for free in the app.
Some users report quick setup for certain configurations (e.g., long LED strips can be connected quickly).
Users can save setups and configurations.

Cons

Frequent login expiration and mandatory sign-in; sessions often log out or require re-authentication.
Lights frequently fail to connect or respond to the app; pairing and connectivity issues are common, including issues with Wi‑Fi/Bluetooth and Alexa integration.
AI-centric features are poorly implemented and often overshadow basic controls.
Saved settings, rooms, colors, or groups can be deleted or reset unexpectedly.
App performance and UI are slow, buggy, and unstable.

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User Reviews

Recent rating average: 1.20

All time rating average: 4.70

Upgrade to see all 51 reviews

67% (34)

Date	Author	Comment
2026-05-26	HA*****	I keep trying to put everything and set up everything through Wi-Fi as well, so I can be able to use it when I’m not at home right so I can be able to run it through the network, but it keeps asking me for my precise location and I don’t wanna provide my precise location for the networks they they don’t have to know my network all they need to know is just the Wi-Fi network and that’s it like then run it but it’s keep saying that too many attempts I don’t know what else and he keeps saying and ranting and the app is just trash is complete trash is not helping at all. I’m trying to put everything correctly. I’m doing everything correctly. I’m putting every single little detail on the system for the Wi-Fi and still keeps giving me error errors. That’s how bad it is I don’t understand why it keeps providing error errors, but this should be addressed immediately immediately if you want your customers to be happy start with your app fix your app then you can fix everything else and stop asking for the network location, precise location, and if you’re asking for something like the network, OK, we can provide the network but not precise location and if you’re actually asking for a certain thing on the Settings app of the iPad or iPhone once we. Press the button or whatever you’re looking for whatever you’re requesting please send us exactly to the right place. Don’t just send this to general system settings on the iPad. It’s very frustrating. It’s annoying and it’s stupid. Please fix this app if you want your customers to be happy, maybe other customers don’t have this type of problem because maybe they just run it and provide the precise location. I don’t wanna provide my precise location please respect people’s networks and people’s privacy
I keep trying to put everything and set up everything through Wi-Fi as well, so I can be able to use it when I’m not at home right so I can be able to run it through the network, but it keeps asking me for my precise location and I don’t wanna provide my precise location for the networks they they don’t have to know my network all they need to know is just the Wi-Fi network and that’s it like then run it but it’s keep saying that too many attempts I don’t know what else and he keeps saying and ranting and the app is just trash is complete trash is not helping at all. I’m trying to put everything correctly. I’m doing everything correctly. I’m putting every single little detail on the system for the Wi-Fi and still keeps giving me error errors. That’s how bad it is I don’t understand why it keeps providing error errors, but this should be addressed immediately immediately if you want your customers to be happy start with your app fix your app then you can fix everything else and stop asking for the network location, precise location, and if you’re asking for something like the network, OK, we can provide the network but not precise location and if you’re actually asking for a certain thing on the Settings app of the iPad or iPhone once we. Press the button or whatever you’re looking for whatever you’re requesting please send us exactly to the right place. Don’t just send this to general system settings on the iPad. It’s very frustrating. It’s annoying and it’s stupid. Please fix this app if you want your customers to be happy, maybe other customers don’t have this type of problem because maybe they just run it and provide the precise location. I don’t wanna provide my precise location please respect people’s networks and people’s privacy
2026-03-17	iN*****	Poor UX. No indication of saving existing profile. Scrolling is buggy on DIY screen. I mostly use Govee products, and they spend time building out their app, not just the product. AI mode, option has Command spelled as “Cammand”. I mean, come on now…
Poor UX. No indication of saving existing profile. Scrolling is buggy on DIY screen. I mostly use Govee products, and they spend time building out their app, not just the product. AI mode, option has Command spelled as “Cammand”. I mean, come on now…
2026-03-16	cr*****	I’ve had no issues for over a year now and this last update lights won’t turn on or connect to phone. Even manually trying to turn on they won’t work. Help!!!!
I’ve had no issues for over a year now and this last update lights won’t turn on or connect to phone. Even manually trying to turn on they won’t work. Help!!!!
2026-02-26	Ta*****	absolutely unintuitive and glitchy. wish i had bought different lights
absolutely unintuitive and glitchy. wish i had bought different lights
2026-02-21	Fl*****	Their last app was not bad. Then it stopped working and they forced you to download this one. Now this one logs you out every time you close the app. I don’t want to have to type my password in every single time I want to switch my lights throughout the day. The app also randomly deleted my saved room settings and commands. Absolute garbage. Don’t use the app, don’t buy the lights. Go with a different brand.
Their last app was not bad. Then it stopped working and they forced you to download this one. Now this one logs you out every time you close the app. I don’t want to have to type my password in every single time I want to switch my lights throughout the day. The app also randomly deleted my saved room settings and commands. Absolute garbage. Don’t use the app, don’t buy the lights. Go with a different brand.
2026-02-21	Ni*****	I’ve never had this issue before the app keeps force logging me off saying the login has expired and despite logging back in several times already it’ll ether log me back off soon after or the next time i open the app i honestly don’t understand why this is happening and it’s getting on my nerves
I’ve never had this issue before the app keeps force logging me off saying the login has expired and despite logging back in several times already it’ll ether log me back off soon after or the next time i open the app i honestly don’t understand why this is happening and it’s getting on my nerves
2026-02-21	Wo*****	It keeps kicking me out of my profile and it won’t let me back in!
It keeps kicking me out of my profile and it won’t let me back in!
2026-01-28	Ka*****	Work app I’ve ever used. Deleted my data and saved colors multiple times. You ask their “Ai” to give you a simple purple and blue color scheme and most of the time it responds with “system error” or it will give you multiple options, and they’re all green and red. So dumb, can definitely find a better system. These lights and app were created to make money, not satisfy customers.
Work app I’ve ever used. Deleted my data and saved colors multiple times. You ask their “Ai” to give you a simple purple and blue color scheme and most of the time it responds with “system error” or it will give you multiple options, and they’re all green and red. So dumb, can definitely find a better system. These lights and app were created to make money, not satisfy customers.
2026-01-24	Ri*****	it will not allow me to long in
it will not allow me to long in
2026-01-21	Cs*****	Previous app just stopped working so I have to get the new app that doesn’t even connect great job guys getting new lights asap
Previous app just stopped working so I have to get the new app that doesn’t even connect great job guys getting new lights asap