Reviews of Eye4

By: Shenzhen Vstarcam Technology Co., Ltd.

List of user reviews and ratings for Eye4

Total ratings

4.40 (Rating count: 2,028)

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Review summary

Users praise Eye4 for strong video quality and usefulness for home/pet monitoring, but frequently report app instability, login failures, and unreliable connections. Support and billing problems, privacy concerns, and a lack of ongoing updates/compatibility with other cameras further detract from the experience.

Pros

Excellent video quality with long-range clarity and 18x optical zoom
Useful for home/pet monitoring with the ability to see, hear, talk and take pictures
Generally easy to install and use
Reliable when it works / always ready and available for use

Cons

App won’t open or login; frequent freezing and unresponsive login
Frequent disconnects and timeouts; unstable connectivity requiring repeated reconnects
Poor customer support and billing issues (bot-only assistance, double charges, slow reimbursements)
Privacy concerns: cannot remove shared users and location sharing requirements
Limited vendor support and lack of app updates (no support for more cameras; updates have been infrequent)

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User Reviews

Recent rating average: 2.30

All time rating average: 4.40

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1% (22)

Date	Author	Comment
2026-05-20	Te*****	Wish the laser didn’t automatically turn on when opening the camera view from list. Good app otherwise, and the motion detection/ human tracking is pretty responsive unlike other apps.
Wish the laser didn’t automatically turn on when opening the camera view from list. Good app otherwise, and the motion detection/ human tracking is pretty responsive unlike other apps.
2026-05-17	Dc*****	My wife and I work all day everyday and we have two cats. We like to check in on them just to make sure that they’re okay. The eye4 camera is great for that. We can even use the laser light to play with them for a sec. It’s great
My wife and I work all day everyday and we have two cats. We like to check in on them just to make sure that they’re okay. The eye4 camera is great for that. We can even use the laser light to play with them for a sec. It’s great
2025-02-05	tr*****	I have had two cameras for years and they worked great. Now the app will not open or let me login. Did this company close ?
I have had two cameras for years and they worked great. Now the app will not open or let me login. Did this company close ?