Reviews of Bangor Mobile

By: Bangor Savings Bank App

List of user reviews and ratings for Bangor Mobile

Total ratings

4.80 (Rating count: 15,540)

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Review summary

Users praise Bangor Mobile for being easy to use and supported by friendly, helpful staff. The main downsides are reliability issues and outages, removal of essential card control features, and delays in updating transactions and balances. UI/UX changes and inconsistent push notifications also surface in multiple reviews, along with occasional issues with mobile deposits and compatibility.

Pros

Easy to use and accessible interface.
Excellent customer service and friendly staff.
Smooth transfers and comprehensive banking features.
Long-standing trust and overall satisfaction with Bangor Savings Bank.

Cons

Frequent downtime and unreliable app performance.
Loss of debit card control feature (no ability to turn card on/off) in latest version.
Delays in real-time transaction updates and balances (cash deposits, large withdrawals limits, mortgage/credit card payments).
UI/UX regressions and navigation issues after updates (ugly design, login timeouts, missing pull-to-refresh, bottom navigation problems).
Inconsistent push notifications, with some reports of misinformation about availability.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.80

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32% (20)

Date	Author	Comment
2026-07-17	Qu*****	I love that I can walk and unlock my debit card so nobody can break into my account. It’s just convenient to be able to see what processed without having to wait for a paper trail.
I love that I can walk and unlock my debit card so nobody can break into my account. It’s just convenient to be able to see what processed without having to wait for a paper trail.
2026-07-12	Ap*****	Please stop asking for a review every time I log in.
Please stop asking for a review every time I log in.
2026-06-29	Ew*****	Unless the check is absolutely flat, the lighting is perfect and the background is black- the mobile deposit does NOT work. Extremely frustrating to the point that I have thought about switching banks.
Unless the check is absolutely flat, the lighting is perfect and the background is black- the mobile deposit does NOT work. Extremely frustrating to the point that I have thought about switching banks.
2026-06-25	An*****	I will say this app has been reliable since day one. I have been a BSB customer for over 35 years and using the app from day one I very much appreciate they announce when the app will be down and I’ve hardly ever had a problem with it, keep up the good work!
I will say this app has been reliable since day one. I have been a BSB customer for over 35 years and using the app from day one I very much appreciate they announce when the app will be down and I’ve hardly ever had a problem with it, keep up the good work!
2026-06-24	Sa*****	The app is intuitive and easy to use. I love having access to all my accounts in one place and the ease of making a mobile deposit or transferring money to other accounts. Love bsb!
The app is intuitive and easy to use. I love having access to all my accounts in one place and the ease of making a mobile deposit or transferring money to other accounts. Love bsb!
2026-06-08	jo*****	best banking app ever but i really wish it would stop asking me to rate it after ive done it already.
best banking app ever but i really wish it would stop asking me to rate it after ive done it already.
2026-06-08	Ja*****	Very user friendly!
Very user friendly!
2026-06-04	ka*****	Love the people and service offered by the bank. The app just works and is very intuitive
Love the people and service offered by the bank. The app just works and is very intuitive
2026-05-25	Am*****	Lately, especially with the deposits, the Bangor Mobile has been glitchy. In the middle of a mobile deposit, the Bangor Mobile will turn off and I have to re-sign in. And also wait a day to see if the deposit deposited. And if it didn’t, I have to re-deposit.
Lately, especially with the deposits, the Bangor Mobile has been glitchy. In the middle of a mobile deposit, the Bangor Mobile will turn off and I have to re-sign in. And also wait a day to see if the deposit deposited. And if it didn’t, I have to re-deposit.
2026-05-12	Do*****	I have been with Bangor Savings for I think 15 or 16 years. I haven’t lived in ME for 14 years. Now that you can deposit checks online it has been easy to live out of state. I loved how personal they treat you. Never a charge on any machine you use around the world! They help with anything you need. I got robbed/scammed for all I had in my account (a bout $1000) well they gave me the money back! My purse got stolen on Maui once. They overnighted a new card for me. I was broke and couldn’t afford the overnight fee and they paid it for me! (I don’t think something they normally do) that’s the personal care you get through BSB. Best bank you could have an account with!
I have been with Bangor Savings for I think 15 or 16 years. I haven’t lived in ME for 14 years. Now that you can deposit checks online it has been easy to live out of state. I loved how personal they treat you. Never a charge on any machine you use around the world! They help with anything you need. I got robbed/scammed for all I had in my account (a bout $1000) well they gave me the money back! My purse got stolen on Maui once. They overnighted a new card for me. I was broke and couldn’t afford the overnight fee and they paid it for me! (I don’t think something they normally do) that’s the personal care you get through BSB. Best bank you could have an account with!