Reviews of UCCU Mobile Banking

By: United Consumers Credit Union App

List of user reviews and ratings for UCCU Mobile Banking

Total ratings

2.30 (Rating count: 25)

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Review summary

Users overall like the app’s ease of use and convenience for checking balances and appreciate the positive UI updates, but reliability is a major issue. Many reviews report update-induced crashes, startup/launch failures, and instability. Biometrics login often stops working, and server/authentication errors are common. Some users find setup cumbersome. Overall, core features are valued when the app runs, but recurring crashes and login/connectivity problems overshadow benefits.

Pros

Easy to use and convenient for checking balances.
Positive changes in the latest version’s UI/experience.
Generally reliable for many users (hasn't failed them yet).

Cons

Update-related crashes and the app failing to open after updates.
Biometrics login not working.
Server connectivity/authentication errors when logging in or syncing (not talking to account / try again later).
App crashes or won't load / instability on startup or during use.
Initial/setup process can be cumbersome for new users.

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User Reviews

Recent rating average: 2.50

All time rating average: 2.30

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56% (10)

Date	Author	Comment
2026-06-11	Ba*****	I have never been able to get the app platform to work and if I want to see what going on I have to walk into my bank to get access to my account and I don’t share it with anyone
I have never been able to get the app platform to work and if I want to see what going on I have to walk into my bank to get access to my account and I don’t share it with anyone
2025-04-07	pr*****	A great change from the prior version. It could use auto-dark mode as many other apps support, as well as a dark mode icon. Otherwise it seems great.
A great change from the prior version. It could use auto-dark mode as many other apps support, as well as a dark mode icon. Otherwise it seems great.
2025-04-07	ma*****	it’s a bit of a hassle to get set up in the app, but once i did it was a complete godsend. i always hated having to run to the bank to check my balance. i love how easy it is to use. i wish i could see my ira balances on here too though.
it’s a bit of a hassle to get set up in the app, but once i did it was a complete godsend. i always hated having to run to the bank to check my balance. i love how easy it is to use. i wish i could see my ira balances on here too though.
2023-01-22	Fi*****	Good app and hasn’t failed me so far
Good app and hasn’t failed me so far
2020-12-21	ti*****	This app used to work good with my IPhone but it no longer uses my biometrics to recognize me to log in. This is bad when I’m that person who has to deal with so many pass words that I don’t even remember my pass words without looking them up and when I’m out and about I just like to get on my banking app and see what I have without looking up password to get on the system!!! Please fix this so the app can recognize my face to login! Please!
This app used to work good with my IPhone but it no longer uses my biometrics to recognize me to log in. This is bad when I’m that person who has to deal with so many pass words that I don’t even remember my pass words without looking them up and when I’m out and about I just like to get on my banking app and see what I have without looking up password to get on the system!!! Please fix this so the app can recognize my face to login! Please!
2019-05-08	Li*****	Every time I go to log in it says that it failed to talk to server and to try again later. Every time.
Every time I go to log in it says that it failed to talk to server and to try again later. Every time.
2018-12-21	Ph*****	Glad to see updates. Wish I could get biometrics to work.
Glad to see updates. Wish I could get biometrics to work.
2016-06-21	da*****	It won't fully load, and it crashes. I've restarted my phone, deleted the app and redownloaded it and the problem still consists.
It won't fully load, and it crashes. I've restarted my phone, deleted the app and redownloaded it and the problem still consists.
2016-06-19	Be*****	I just downloaded the app and it's already not working, it needs to be fixed asap. I might have to change banks.
I just downloaded the app and it's already not working, it needs to be fixed asap. I might have to change banks.
2016-06-10	Mo*****	Update installed and now the app does not work. :( The app worked great prior to update.
Update installed and now the app does not work. :( The app worked great prior to update.