EntraPass go

Name: EntraPass go
Rating: 4.5 (574 reviews)
Author: Tyco Security Products

By: Tyco Security Products App

Productivity

Overview

Version:

3.11.16

Last updated: 2026-03-20

Ranking

#76,036 ▼ 2,173

Overall

Features & Capabilities

EntraPass go is a mobile companion that puts you in control of your EntraPass security system from anywhere. It provides real-time access to 20+ security tasks, including creating access cards with photos, locking and unlocking doors, and emailing reports in multiple formats.

Create and assign Access Levels, monitor events, and more. When used with EntraPass 6.04 or later, video and intrusion integration are supported. Requires iOS 10.3+ on iPhone and iPad.

User Growth & Download Statistics

App Privacy & Security

By:

Tyco Security Products

Rating:

4.50

(574)

Version:

3.11.16 Last updated: 2026-03-20

Version code:

883547017

Creation date:

2013-04-04

Compatible devices:

Size:

30.90MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-21

Compare stats and ranking:

Ranking

# 76,036 ▼ 2,173

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Tyco Security Products

Apple Apps Store

https://apps.apple.com/us/app/entrapass-go/id627509179

User Reviews

User reviews largely point to stability and compatibility problems with EntraPass go on iOS. The most recurring issues are crashes when selecting or editing a user, and the app often becoming unresponsive or freezing after updates or on various iOS versions. Updates frequently break startup or performance, with limited timely support. A minority reports usable mobile control for facilities and a generally positive sense of service in some contexts, but overall reliability is a major concern across reviews.

Pros

Easy to use right from the phone (mobile access is a stated benefit)
Useful for controlling facilities across multiple buildings (cameras, alarms, gates)
Has been used for years by some customers and remains relied upon in those cases
Some reviewers report the service itself is good (positive sentiment in at least one review)

Cons

Frequent crashes when selecting or editing a user; app closes or crashes during user interactions
App becomes unresponsive or freezes, sometimes after login or on touch input
Significant compatibility issues across multiple iOS versions (notably iOS 18.2, 14, 15, and a claimed iOS 26)
Update-induced problems: new versions break startup or functionality and do not open reliably
Slow or inadequate support/fix timelines for ongoing issues

Recent reviews

On iOS 26.5 and it just launches saying “Remote config failed: Check your Internet connection and try again”. Connection is fine and working for everything else. If you tap “try again” it just refreshes the error over and over. It does this even if you completely delete the app and reinstall it without any settings configured at all. Just throws the error immediately on open. Does anyone test this stuff? Feel like it breaks every other update.

by Re*****, 2026-06-12

There’s no option to save the information you enter upon logging in the service. Really annoying to keep putting this information every single time when there should be a save feature