TOTAL for Mobile

App crashes constantly and sketches disappear. Apparently this has been going on for years, per other reviews. I agree with the reviewer who suggested they won’t fix the bugs because they want us to upgrade to silver for support. Not thanks. Eventually someone else will make a program that is better and total will lose their clients to the greed.

I’ve been an appraiser for many years and recently tried to renew my TOTAL membership with a la mode. Unfortunately, the pricing model seems completely disconnected from the reality many independent appraisers are facing today. I completed only a handful of appraisals this past year, yet the renewal price remains essentially the same as if I were running a full-time appraisal business. For low-volume or part-time appraisers, the cost of software plus required E&O insurance can easily exceed the income generated from a small number of reports. That makes the platform difficult to justify financially. I contacted support and asked about loyalty or low-volume discounts, but none were available. It’s disappointing because many professionals in this industry are working fewer assignments than in past years, and flexible pricing tiers would make a big difference. The software itself is capable and widely used, but the pricing structure does not seem to reflect the changing conditions of the appraisal profession. A more affordable low-volume tier for independent appraisers would go a long way toward maintaining goodwill with longtime users.