Reviews of Omnigo Mobile Software

By: Omnigo Software LLC App

List of user reviews and ratings for Omnigo Mobile Software

Total ratings

3.00 (Rating count: 26)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users consistently report Omnigo Mobile as unstable: repeated login failures, buffering/slow performance, downtime and compatibility problems with newer iOS, and reliability issues with submitting reports. Some mention delayed updates and slow support, with concerns about contract implications due to downtime. Overall, positive experiences are rare; the app is viewed as problematic rather than reliable.

Pros

Cons

Login failures or inability to log in reported in multiple reviews ('login failed' errors)
Frequent buffering, freezing, and slow performance requiring re-sign-in
Downtime and compatibility issues with newer iOS devices; some updates render the app unsupported or delayed releases
Uncertainty about report submissions due to app crashes/kicked out during reporting
Slow or unresolved support with follow-ups and breach-of-contract concerns due to downtime

User Reviews

Recent rating average: 1.50

All time rating average: 3.00

5 star

70% (7)

Date	Author	Comment
2025-10-31	Dr*****	We switched to this app a few weeks ago. Has been nothing but a giant headache. Login issues stemming from too many people using the app, or just problems on their end. Cant login most of the time. I end up having to do my shift reports and incident reports on a pc. This app is not managed well at all. Not even sure my most recent incident report got submitted because it kicked me out and i cannot log back in.
We switched to this app a few weeks ago. Has been nothing but a giant headache. Login issues stemming from too many people using the app, or just problems on their end. Cant login most of the time. I end up having to do my shift reports and incident reports on a pc. This app is not managed well at all. Not even sure my most recent incident report got submitted because it kicked me out and i cannot log back in.
2024-04-13	Jm*****	Constant buffering and freezing up. I always have to close the app, re-sign in and it’s a pain in the rear.
Constant buffering and freezing up. I always have to close the app, re-sign in and it’s a pain in the rear.
2022-05-05	Mi*****	We currently use the Omnigo Mobile Software for reports and issuing violations on campus. We have had an issue with the software not working on the newer IOS phones. The problem was reported approximately 3 months ago with follow up emails and calls to support. Was told at one point the new release should be may 1st but still has not been released. The down time has caused all types of parking issues let alone the loss of revenue in violations. Looking for a new program since the down time has caused a breach of contract.
We currently use the Omnigo Mobile Software for reports and issuing violations on campus. We have had an issue with the software not working on the newer IOS phones. The problem was reported approximately 3 months ago with follow up emails and calls to support. Was told at one point the new release should be may 1st but still has not been released. The down time has caused all types of parking issues let alone the loss of revenue in violations. Looking for a new program since the down time has caused a breach of contract.
2022-03-11	Tr*****	App stopped working, reloaded app by downloading again. Once UTL was confirmed it would not recognize passwords. Mobile app has always been slow and buggy. I don’t recommend Report Exec in general anymore.
App stopped working, reloaded app by downloading again. Once UTL was confirmed it would not recognize passwords. Mobile app has always been slow and buggy. I don’t recommend Report Exec in general anymore.
2021-05-01	IM*****	Just updated yesterday evening and now the app says it is no longer supported. What happened?
Just updated yesterday evening and now the app says it is no longer supported. What happened?
2020-11-17	Ad*****	I think this app would be amazing but I can’t even log in. Every time I try it says “login failed” please fix this issue.
I think this app would be amazing but I can’t even log in. Every time I try it says “login failed” please fix this issue.
2018-04-24	Mr*****	Needs to be updated. Can sign in but nothing else work
Needs to be updated. Can sign in but nothing else work
2018-02-02	Sa*****	The app is definitely in its early stages but our institution hopes to team up with Omnigo to help design an officer friendly interaction We have a lot of experience with a previous system so we hope to see a successful transition soon!
The app is definitely in its early stages but our institution hopes to team up with Omnigo to help design an officer friendly interaction We have a lot of experience with a previous system so we hope to see a successful transition soon!
2016-05-14	Vt*****	URL was easy to put in. But won't let me log in. Plz fix! You should really update it and fix the issues. This app would be awesome if it actually worked
URL was easy to put in. But won't let me log in. Plz fix! You should really update it and fix the issues. This app would be awesome if it actually worked
2016-05-01	Ty*****	Can't even login. Just always says "login failed". Please fix this
Can't even login. Just always says "login failed". Please fix this